Find Family Hotels in Independence, OH

"Very happy"

"When I got there, my room had no toilet paper and no remote control for the TV. Luckily, the front desk person was helpful. I was there for 4 nights. The heat was spotty (sometimes it worked but most of the time it didn't). I woke up freezing two of the mornings."

"The happy hour free drinks and food was great"

"While checking out, I returned my remote control from the front desk I had to borrow because there was not one in the room. Told the front desk we had to shower without a shower curtian since the room did not have one and he did not flinch or make a comment. I told him it was time for us to leave anyways and he just started walking away. I asked him if he needed anything else from me and he just said no. That was the most he said. I asked where breakfast was and he pointed to a coffee machine that had a big spill, 4 granola bars that were the same flavor and one flavor of yogurt. I told him the guy last night mentioned bread foods and he just said the truck hasnt showed up. Obviously we had to go out to eat which made us a little late for our medical appointment. The next week i noticed we did not get our incidental back and had to call another location to get through where she had to have it refunded to me since they forgot to return it. First time I have ever had this problem. I do not llan to go back to an Extended Stay Ever."

"The staff are fantastic!!"

" Staff was very nice!"

"Breakfast was fairly fresh and clean"

"Room was clean and well kept"

"Very nice hotel, staff were pleasant, and valet were quick "