"Room and hotel were great overall. Bed was comfy. Pillows are hotel pillows...not the best. I was here in middle of October, so, a/c was off but so was the heat on the first 2 nights. My last night, they turned on/up the heat and it was roasting in the room both during the night and in the morning. The room isna great size and had plenty of closet space. It even had a refrigerator. The bathroom was big and had a warming towel rack. However, it was not turned on as they explained it was still "summer" for them. It was convenient having a restaurant in the hotel as well. You could choose to sit outdoors or inside as well. This hotel is also a very easy and short (3 min) walk to Interlaken West and bus stop. The staff were so nice and they do laundry servixes for a charge. If I come to Interlaken again, I'll definitely consider staying here again. "