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"Wonderful Staff, very clean. Would def stay again."

"We sent this email last week with no response I am writing to formally raise a complaint regarding our recent stay, which was significantly disrupted by ongoing works within the hotel. We had taken annual leave specifically to enjoy a restful break; however, from approximately 8:15 am onwards, the level of noise was extreme and continuous. There was constant drilling, chiselling, and heavy construction noise coming from multiple rooms surrounding ours, with a large number of contractors working directly outside and across from our room. The scale and intensity of the work were impossible to ignore it felt as though we were placed in the middle of an active construction zone rather than a hotel environment. For that reason, after breakfast, we decided to check out and go. While I understand that maintenance and upgrades are sometimes necessary, it is completely unreasonable to allocate guests to a room in the centre of such extensive works. It was clear that multiple surrounding rooms were undergoing refurbishment at the same time, and this should have been anticipated and managed in a way that did not impact guests to this extent. The level of disruption was unacceptable and entirely undermined the purpose of our stay. What should have been a relaxing break was instead a very frustrating and stressful experience. "

"Breakfast wasn't amazing very basic 😋 1 pastry out coffee machine wasn't working?? But staff was amazing "

"It was a good stay overall. The rooms were nice but the corridors could be kept better"

"Great location adjacent to the airport, rooms in good condition and friendly staff. I will stay here again"

"Lovely breakfast, room comfy and had good sleep "

"Excellent locations for the airport which was a couple of minutes walk across the road. Staff were very friendly, breakfast was good, a mix of hot and continental and the twin room was a good size, quiet and clean. There is also a petrol station that has a shop and a subway just behind it. I would stay here again if flying from Glasgow"

"Room was very clean, staff very welcoming "

"Great location and lovely new hotel. Evening food on Wednesday wasn't great and I'd problems keeping the lights on in the room. "