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Hotel Secreto

4.0 star property
Guests can refresh at the inviting outdoor pool or treat themselves to soothing treatments at the full-service spa, with attentive staff always ready to assist

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Hotel Secreto sits on North Beach's sunny shoreline offering a peaceful escape. Travelers can enjoy a rejuvenating massage at the spa or make use of the in-room WiFi to stay connected. Previous guests consistently praise the helpful staff who enhance the relaxing experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

About this property

Hotel Secreto

  • Upscale hotel near North Beach
  • Close to Isla Mujeres Ferry Terminal, Hotel Secreto provides amenities like a gym and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • A front-desk safe, tour/ticket assistance, and smoke-free premises
    • Luggage storage, an elevator, and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • Daily housekeeping and desks

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 748 reviews
The price is AED 364
AED 491 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Does Hotel Secreto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Secreto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Secreto?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Secreto?

Check-out is at noon.

Where is Hotel Secreto located?

Nestled on the beach, this Centro - Supmza 001 hotel is within a 5-minute walk of Isla Mujeres Cemetery, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and North Beach. Cocal Beach and Miguel Hidalgo are also within 10 minutes.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 291 out of 337 reviews
Rating 8 - Good. 32 out of 337 reviews
Rating 6 - Okay. 7 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 2 out of 337 reviews

Reviews

Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean and spacious rooms, friendly service, comfortable beds and great A/C. Wonderful stay!
View from the deck!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the balcony and the roof bar sunset view is gorgeous
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ma, Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great room overlooking pool and beach. Awesome patio
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location! Comfortable beds and amazing views.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Veronica Lizet Duron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view if you get a balcony. Great hotel if you want to relax.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome And the views of the ocean were unbelievable
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Jose

Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the island we have been to probably 12 time there . The place will only be staying now !
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Petra Trinidad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Hotel Secreto for 3 nights. We had the best experience, the staff was outstanding and Maria in the spa gave me the best massage I ever had!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kati Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel with such nice staff! Walking distance to Norte Beach, Hidalgo, the boardwalk and beautiful views!
Stayed 4 nights in Nov 2023