Skip to main content

Na Balam Hotel

Property class: 3

Choose dates to view prices

Near North Beach and Isla Mujeres Ferry Terminal, Na Balam Hotel provides an airport shuttle, a beach bar, and a terrace. This hotel is a great place to bask in the sun with beachfront dining and sun loungers. The on-site Mediterranean cuisine restaurant, Oceanvs, offers brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a garden and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Housekeeping
The current price is AED 630
AED 798 total
includes taxes & fees
31 Aug - 1 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Suite

A bedroom with a wooden headboard, a bed with white and striped bedding, a nightstand, a wardrobe, and a television mounted on the wall.

Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Poolside Suite

A spacious room with a wooden staircase, a bed, a desk, and a chair.

Poolside Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite with Pool View

Master Suite with Pool View | In-room safe, individually decorated, individually furnished

Master Suite with Pool View

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Poolside Room

A hotel room with two beds, a TV, a ceiling fan, and a small wooden bench.

Poolside Room

8.6 out of 10
Excellent
(37 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Pool View

In-room safe, individually decorated, individually furnished

Room Standard with Pool View

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Centro - Supmza 001, a neighborhood in Isla Mujeres, Na Balam Hotel is near theme parks and by the ocean. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Traveling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our Isla Mujeres travel guide
Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400

What's nearby

  • A crowded beach with clear turquoise water, palm trees, and boats in the background.
    North Beach
    2 min walk - 0.2 km
  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    5 min walk - 0.4 km
  • Isla Mujeres Cemetery
    6 min walk - 0.6 km
  • beach near Centro
    8 min walk - 0.7 km
  • Faro de Punta Norte
    8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN)
    120 min drive

Restaurants

  • Luna Grill
    10 min walk
  • Chi Chi'sn' Charlie's
    10 min walk
  • Ixi Beach
    9 min walk
  • Cañabar Beach Club
    1 min walk
  • Buho's
    2 min walk

About this property

Na Balam Hotel

  • Family-friendly hotel near North Beach
  • Close to Isla Mujeres Ferry Terminal, Na Balam Hotel provides an airport shuttle, a beach bar, and a terrace. With amenities like beachfront dining and sun loungers, this hotel is the perfect place to soak up the sun. The on-site Mediterranean cuisine restaurant, Oceanvs, offers brunch, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a bar.
  • Additional perks include:
    • An outdoor pool along with pool umbrellas
    • A roundtrip airport shuttle (surcharge), multilingual staff, and a banquet hall
    • A front-desk safe, tour/ticket assistance, and beach towels
    • Smoke-free premises, wedding services, and beach umbrellas
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches like safes and free bottled water.
  • Extra conveniences in all rooms include:
    • Showers and free toiletries
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
The Mint Resort Isla Mujeres
Centro - Supmza 001
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 831 reviews
The price is AED 283
AED 358 total
includes taxes & fees
29 Aug - 30 Aug
The Mint Resort Isla Mujeres
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 2.07 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-001607/2025

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Na Balam Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Na Balam Hotel?

As of 24 August 2026, prices found for a 1-night stay for 2 adults at Na Balam Hotel on 31 August 2026 start from AED 630, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Na Balam Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Na Balam Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Na Balam Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Na Balam Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of USD 120 per vehicle applies.

Where is Na Balam Hotel located?

This family-friendly Isla Mujeres hotel is located by the ocean, just steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cocal Beach and Isla Mujeres Cemetery are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.