Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres
Frequently asked questions
Is Villa Elena Isla Mujeres pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villa Elena Isla Mujeres?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Villa Elena Isla Mujeres?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Villa Elena Isla Mujeres?
Check-out is at noon.
Where is Villa Elena Isla Mujeres located?
Located in Centro - Supmza 001, this guesthouse is 0.6 mi (0.9 km) from North Beach and within 12 mi (20 km) of Punta Sur and Plaza 28.
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Villa Elena Isla Mujeres Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 106 out of 158 reviews
10 - Excellent
106
Rating 8 - Good. 43 out of 158 reviews
8 - Good
43
Rating 6 - Okay. 7 out of 158 reviews
6 - Okay
7
Rating 4 - Poor. 1 out of 158 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 158 reviews
2 - Terrible
1
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Very nice property, would recommend and stay again.
Shellie
Stayed 4 nights in Feb 2025
10/10
We love Villa Elena and their property owners. Always willing to help with any matters. We have been yhere 3 times and 3 tumes have been amazing. Gracias Clarita!
Mayela
Stayed 3 nights in Apr 2025
10/10
Wilbert and the staff went above and beyond every day
Nichole
Stayed 7 nights in Feb 2025
10/10
Great sea view and sound. Fifteen min walk to beach. Easy check/out. Close walk to ferry and restaurants/shopping. Sound carries in the hallway so one neighbor was really loud our first night early in the morning and kept us up. After that, it was a respite from the rest of the island bustle.
John
Stayed 3 nights in Mar 2025
8/10
Villa Elena is a basic accommodation at a very reasonable cost located very close to the main area of Isla Mujeres but far enough away to be quiet. Very clean and good and prompt communication. Highly recommended.
Nina
Stayed 2 nights in Feb 2025
10/10
We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet.
Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view!
Beau
Stayed 4 nights in Jan 2025
8/10
Lovely clean room, though our room window was straight onto the road so had to keep curtains shut.
Super clean and friendly though terrace is neglected which is a shame.
Diane
Stayed 2 nights in Jan 2025
10/10
This place was absolutely amazing and I can't wait to do back! We stayed in Suite 6- a large room with a huge balcony right on the water. We had nonstop Caribbean br
The kitchenette was very helpful to have and the bathroom was well appointed. Even the bed and pillows were great. The staff were what really shined. Everyone was so attentive and helpful at check in and during our stay. They even called a doctor for me when I hurt myself falling off a boat.
I love this place and would recommend it to anyone looking for a comfortable, safe, customer-focused, family-run place to stay on the island.
Cynthia
Stayed 3 nights in Feb 2025
10/10
Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed.
clay
Stayed 3 nights in Dec 2024
10/10
Perfect again
Mathieu
Stayed 3 nights in Nov 2024
10/10
Nice location and nice hosts
HARSHAVARDHAN
Stayed 2 nights in Jan 2024
10/10
Great room with a great balcony view. It'd be great if the receiving receptionist could speak a little English. It was a little difficult to communicate.
Uppili
Stayed 1 night in Dec 2024
10/10
Great property. Walkable from the ferry and everything on the north end but just outside of all the noise of the north end bars/restaraunts.
Ryan
Stayed 2 nights in Jul 2024
10/10
Beautiful place, great location & the view from suite 5 is amazing..
Lakriesha
Stayed 4 nights in Jun 2023
6/10
Nice and friendly check-in. But little to no service thereafter. No change of bed sheets. Very simple room. I didn’t like the shampoo, funny smell. Rooftop patio OK, but not nice atmosphere, usually very windy, good views.
John David
Stayed 3 nights in Dec 2024
8/10
Fantastic overall. The ocean view room has a magnificent view. Truly. However, this room has NO BLACK OUT CURTAIN AT ALL on one entire half of the room. You WILL wake up to am extremely bright room and perhaps not be able to get back to sleep. Ive never seen a hotel with such a lack of a proper curtain. They have a terrific one for one side of the large window, but NONE on the second half. Very strange. Kitchen and everything else pretty good, except the bathroom which had poor pressure in the shower and bathroom sink. Also, not much hot water in the bathroom sink. And low pressure. But price was good for April.
Location very good. But you will have to walk places. But not far. But it is quiet. The host is fantastic. Great guy. My room needed several issues looked at, such as the sliding glass door lock about to fall off.
The balcony is glorious quiet and private. The best part is the balcony and the shocking huge ocean view. But youll have to deal with some wood beams stacked up off to the side. I totally dodnt mind because the balcony and view were so outstanding. And the price was very good at the time. I stayed for three nights because i loved the view so much.
Darren
Stayed 1 night in Apr 2025
10/10
This property was perfect, nestled right into the local neighborhood you are submersed in area culture, it is walkable to shopping and restaurants, the manager was great recommending taxi's and boat trips, would definitely return.
Jami
Stayed 2 nights in May 2023
10/10
The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked.
Angélica
Stayed 4 nights in Jul 2024
10/10
Walking distance from the ferry. Very nice host.
Jeremey
Stayed 4 nights in Sep 2022
10/10
Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.
Karen
Stayed 3 nights in Feb 2024
10/10
This place is amazing. the service was excellent and the rooftop terrace was a huge perk. we were up there every night. h
Jill
Stayed 2 nights in Jan 2024
8/10
We were fortunate to stay in Suite 5 and enjoyed a stunning view and a very comfortable bed. The kitchen facilities are very basic which worked for our purposes. the location is very walkable to town and beaches and having afternoon shade on the deck was welcoming. All of the staff we interacted with were very helpful.
Larry
Stayed 7 nights in Nov 2023
10/10
I liked that this place is within walking distance from the ferry station and that you don't need to turn on the A/C at night, just leave the balcony door open. The owners are very friendly and the room was very comfortable. The bed maybe too soft for my taste, but I would definitely go back!
Minay
Stayed 1 night in Dec 2023
10/10
Great room with great views and a short walk to most things. I wish it would have had a full fridge and not a tiny one.
Michelle
Stayed 9 nights in Mar 2023
10/10
Wonderful! Clara was very helpful, the place was sparkling clean, and the view from suite 6 is amazing. Possibly one of the better hotel rooms I’ve stayed in, and for a bargain.