Find all hotels by Independent in Isla Verde

"Beautiful property, only stayed one night so I didn't get to experience all of the amenities."

"The facility was clean and appeared to be in good condition, staff was courteous, but when asked for help on any issues, unhelpful. The first issue we encountered with the hotel, had to do with the included breakfast. Upon checking end we were informed in order to access the breakfast; we would need a ticket; I noticed that we were only eight tickets to cover the three in our party for four days. When I indicated to the desk clerk the discrepancy, she stated they only provide "Complementary Breakfast" to two occupants per room. I then showed the clerk our written reservation from Travelocity indicating "Free Breakfast" for three adults, their response was the best they could do was to ask the manager. They promised to get back to me with a decision but never did. We did eat breakfast a few times there, but the breakfast was very poor. Coffee typically was old, cold and or included grounds. Breakfast items were often cold or not replaced when consumed. Parking was adequate, but here again this service had it's problems, on evening upon returning to parking lot, the entrance was blocked with a sign stating it was full, even though we could see several empty parking spots. On the balance, considering the cost once the fees were included of nearly four hundred dollars per night, this hotel offering is very substandard. I cannot recommend this hotel to anyone."

"The place was excellent and the staff were super friendly and helpful. The staff also was always cleaning the place and it showed. The beach is very easy walk down a street. The pool was perfect for cooling off. Bed was comfortable and made each day if you wanted. They have a small convenience section with some drinks and snacks for when you’re just craving something and don’t want to walk. There are two restaurants right beside it and both are great. I would recommend this place. It is by the airport and you can hear the planes but it didn’t affect my sleep or anything. You get used to it pretty quickly."

"Nice hotel, very good location to the beach "

"Hidden fees"

"Didn’t end up staying there because When we got there they said they were over booked and had to move us to a lot smaller, much less amenities and very loud hotel next to the airport. We were very disappointed!"

"Unable to stay so I cannot honestly say anything good or bad other than my disappointment for the hotels inability to work out a solution "

"The room was not fully clean bathroom door had a crack on it stove was chipping bathroom draws were dusty found an old receipt behind the tv from January I don’t even know if there was a laundry room I was never told I was on the 8th floor room rug has a musty smell and it’s peeling away from the wall bed sheets were horrible extremely old so old they had lint balls on them the I woke up to on my hair and clothes there is no security door latch behind door to keep guests safe no beach chairs provided or anything I had 2 other family members whom rented room in the same facility and their rooms were beautiful updated new fresh sheets tiled floors stoves in perfect condition and I paid more for my room I wouldn’t recommend until updates are made "

"Very Dirty. A/c did not work. Run down hotel needs many upgrades and people who actually clean the rooms! "