Italy Vacations from AED4,121

Everything was generally good, except for the frequent issues with the WiFi. Most of the time, it didn’t work, and when I complained a few times to the lady at reception, her response was unprofessional—she acted as if it wasn’t a big deal and dismissed my concerns, ultimately leading to higher charges for rooming data. I would recommend requesting a higher floor, as the first floor, where my room was located, is quite crowded and noisy due to the hotel’s location in a commercial area. On a positive note, both gentlemen at the reception were very friendly and helpful.

Beautiful personal attention!

Great location, very clean, friendly staff.

The hotel is superbly located with plenty of restaurants nearby. Rialto & San Marco are short walks away. Staff were very pleasant (with one exception). Breakfast was excellent with continental and limited hot choices. The room was beautifully decorated, clean and comfortable. The only downside is that the air cond system is out of order, awaiting parts (May ‘25). Our room on the second floor was never below 24C. With daytime temperatures set to rise, this could be a real problem. The hotel supplied a room fan which did little good. Hopefully, it will be fixed soon. A male receptionist couldn’t have cared less about the lack of AC but everyone else were very kind and understanding. Retraining needed for him, maybe?

The staff was so friendly and accommodating and such a lovely, clean hotel !! Would definitely stay again!