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"Very clean and affordable. "

"Both Yuori and the other receptionist were very helpful and courteous during my stay. I injured myself skiing and Yuori was especially helpful with bags and transport. "

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "

"It was a great place to stay in Hakuba and I wish I could give a higher rating than a 5. It has easy access to all the ski resorts via either uber, taxi or their own shuttle. The staff was incredible and was the biggest perk of this visit we did not expect. All of our needs were met and the staff made it feel more like a home than just a place of stay. I think the experience that the staff brings makes it well worth the stay. I couldn’t recommend this place more if you’re looking for somewhere in Hakuba!"

"I have never had a bad stay at this hotel. I’ve visited this hotel 3 times since July of 2025. This last stay I had mistakenly hit the button for Single Smoking Room. When I discovered my mistake, the front desk staff quickly sorted me, and didn’t charge extra for a double room Non Smoking! The restaurants here are also delicious!"

"Green Plaza Hakuba is an absolute gem for families looking to hit the slopes—tons of fresh snow and endless fun! We loved the convenience of having delicious meals right in the hotel, from hearty breakfasts to satisfying lunches and dinners. Ski rentals were easy to grab on-site, along with all the gear and extras you could need for a perfect ski adventure. Highly recommend for a hassle-free winter getaway!"

"The room was very large, the hotel overall was very new. Great balance between catering for children and adults. The restaurant was very modern and spacious with a great view of the forest. The dinner and breakfast had a great range of really good food. The onsen was modern and the view from the outside onsen of the forest was very relaxing. "

"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "