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"Very nice staff"

"Fabulous beach front hotel. Good parking. Friendly and efficient staff. Room 23 on second floor at end of corridor (cosy but not big enough for more than 2 fit adults). I would recommend going through South Sands hotel to get the room you want. Breakfast was great and food at the hotel second to none (didn’t pay the optional 12.5 % service charge). Housekeeping provided a mattress topper the second day as the mattress was a bit too firm for us. Also gave us decaffeinated coffee and tea for the room. Good bar. Great outside seating overlooking the beach. Dog friendly. Can highly recommend. "

"I always enjoy my stays at The Grand, and have visited annually for 16 years. The pool is fantastic and the ambience lovely. Great bar in wonderful setting with views of the bay, and reasonable prices for drinks. Breakfast is good and tasty, but I have never liked the marmalade, far too sweet and sickly, and I wish they could provide sourdough in this day and age. Rooms are clean and comfortable but found hot during my recent stay, and you cannot turn off the heated towel rail in the bathroom. The main thing which lets the hotel down is the reception staff. It is the same year after year. You can be overcharged, if not on the ball, and even though I sent an email explaining about my two bookings and who would be in each room (and received an affirmative response), there was utter confusion on arrival and departure, and we witnessed other guests experiering similar issues. They were blaming the new system, but it has been the same story at reception for years. If only they would get an efficient reception manager to sort them out, I could then give five stars."

"I knew I'd made the right choice of hotel from the moment I arrived. The receptionist was welcoming and friendly, the public rooms were gorgeous and tastefully decorated. Everything looked immaculate and gave a great first impression. I dined in the restaurant one evening and the meal was one of the best I've had in a while. The waiting staff are perfect - attentive but not over-bearing. The spa facilities were wonderful. Overall, a fabulous stay and I'd definitely book again."

"When anyone walk the floor was noisy not in the room only but in the hallway"

"Friendly and efficient staff"

"Helpful staff, dated room and hotel overall. Pretty good location, but neighbouring noisy road."

"Wonderful breakfast and excellent amenities and staff."

"Lovely hotel with easy parking. Greeted on arrival by friendly staff "