Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I wanted a nice, quiet environment where I could relax without the hustle and bustle a typical beach environment brings. I didn't want vendors bothering me every few moments nor share a beach with 200 other strangers. This is why Capella was an excellent choice! The rooms with a private-edge infinity pool are a must for couples wanting to relax by the pool with a nice drink in hand. We will be back!
I wanted a nice, quiet environment where I could relax without the hustle and bustle a typical beach environment brings. I didn't want vendors bothering me every few moments nor share a beach with 200 other strangers. This is why Capella was an excellent choice! The rooms with a private-edge infinity pool are a must for couples wanting to relax by the pool with a nice drink in hand. We will be back!
Brittany
Reviewed December 17, 2015Reviewed December 17, 2015
I read some of the other reviews and must say I too have some of the same concerns : children running around the pool , food being mediocre at best... But the things that were a negative in my mind were out of the hotels control. Parents need to handle their children better , not all kids were running wild 🤔😊, the food at an all inclusive resort is always going to be about quantity vs quality when trying to feed that many people that are over indulging ( myself included ). The sit down...
I read some of the other reviews and must say I too have some of the same concerns : children running around the pool , food being mediocre at best... But the things that were a negative in my mind were out of the hotels control. Parents need to handle their children better , not all kids were running wild 🤔😊, the food at an all inclusive resort is always going to be about quantity vs quality when trying to feed that many people that are over indulging ( myself included ). The sit down...
Really loved this place and will return!! The beach is amazing ..... kind of a charcoal gray with gold specks all over! And soooooo clean ... and nice swimming right out in front of. The food was great, although you have to like to try new things. They had so many choices, you couldn't help but find something you liked. The staff always went out of their way to help you. It does help if you know at least a little Spanish, but if you try to use a little Spanish and tell them you are...
Really loved this place and will return!! The beach is amazing ..... kind of a charcoal gray with gold specks all over! And soooooo clean ... and nice swimming right out in front of. The food was great, although you have to like to try new things. They had so many choices, you couldn't help but find something you liked. The staff always went out of their way to help you. It does help if you know at least a little Spanish, but if you try to use a little Spanish and tell them you are...
Easy check-in, very friendly helpful staff. The food choices at the buffets were good and although the property is not new, it is clean and well maintained. The only thing I would change is the music played during the day. After a while the techno, house music grates on the nerves and cannot relax. Because you are in Mexico, would like to hear more music in Spanish.
Easy check-in, very friendly helpful staff. The food choices at the buffets were good and although the property is not new, it is clean and well maintained. The only thing I would change is the music played during the day. After a while the techno, house music grates on the nerves and cannot relax. Because you are in Mexico, would like to hear more music in Spanish.
This place was awesome. The people
And the service was exceptional. Oyster bar highly recommend at 6:00 right before sunset. Same food daily but plenty to choose from. Not far from Ixtapa island. Kayak over and snorkel for a bit from the hotel or walk to the market and pier via beach and pay 40 pesos to boat there for the day. Local market down the beach are perfect for shopping. All the same stuff. Prices better in zhiwat but not by much. Are at playa Linda one day and great shrimp. ...
This place was awesome. The people
And the service was exceptional. Oyster bar highly recommend at 6:00 right before sunset. Same food daily but plenty to choose from. Not far from Ixtapa island. Kayak over and snorkel for a bit from the hotel or walk to the market and pier via beach and pay 40 pesos to boat there for the day. Local market down the beach are perfect for shopping. All the same stuff. Prices better in zhiwat but not by much. Are at playa Linda one day and great shrimp. ...
Stayed for one week. Nice hotel, very clean and well maintained. Plenty of activities from parasailing on the beach to bicycling to the marina in the morning. The swim up bar was quite fun with specialty drinks being served by Simon (great bartender who always has a big smile). Lots of activities during the day around the pool led by the energetic activities crew (Alejandro was our favorite). The food was fabulous and the wait staff are all top notch! You won't wait long for a drink while...
Stayed for one week. Nice hotel, very clean and well maintained. Plenty of activities from parasailing on the beach to bicycling to the marina in the morning. The swim up bar was quite fun with specialty drinks being served by Simon (great bartender who always has a big smile). Lots of activities during the day around the pool led by the energetic activities crew (Alejandro was our favorite). The food was fabulous and the wait staff are all top notch! You won't wait long for a drink while...
The staff at the front desk need to smile and be more Conscientious more courteous and nicer to guests
However the staff at the restaurant they were all magnificent they really went out of their way To give a perfect service to their guests This was one of my greatest experience anywhere I have traveled to and I am going to mention just a few of the outstanding service you have
Miss Guillermina, miss Lourdes both of them from the breakfast and from dinner Manuel and Gilberto
They Made my...
The staff at the front desk need to smile and be more Conscientious more courteous and nicer to guests
However the staff at the restaurant they were all magnificent they really went out of their way To give a perfect service to their guests This was one of my greatest experience anywhere I have traveled to and I am going to mention just a few of the outstanding service you have
Miss Guillermina, miss Lourdes both of them from the breakfast and from dinner Manuel and Gilberto
They Made my...
We have been staying at the Krystal for over 20 years. We absolutely love the staff! They have become our second family. We look forward to seeing them every year. The staff go out of their way to help you and make you feel welcome.
We have been staying at the Krystal for over 20 years. We absolutely love the staff! They have become our second family. We look forward to seeing them every year. The staff go out of their way to help you and make you feel welcome.
Lori
Reviewed December 18, 2022Reviewed December 18, 2022
I rarely write reviews but this facility truly warrants some commentary. My wife and myself visited for our 20th anniversary and EVERYTHING was spectacular; Service, location and dining.
Service - At no point during our stay did I ever have to search for an answer. The staff from Laura at the front desk to Fredy in the restaurant a subtle glance from either myself or my spouse they would spring into action...INCREDIBLE
Location - this hotel is literally built into a rock formation and...
I rarely write reviews but this facility truly warrants some commentary. My wife and myself visited for our 20th anniversary and EVERYTHING was spectacular; Service, location and dining.
Service - At no point during our stay did I ever have to search for an answer. The staff from Laura at the front desk to Fredy in the restaurant a subtle glance from either myself or my spouse they would spring into action...INCREDIBLE
Location - this hotel is literally built into a rock formation and...
Thoughtfully designed, in a thoroughly relaxed location, made even better by literally the entire staff who made us feel welcome. No notes. A perfect stay.
Thoughtfully designed, in a thoroughly relaxed location, made even better by literally the entire staff who made us feel welcome. No notes. A perfect stay.
Alan
Reviewed January 24, 2026Reviewed January 24, 2026
The location is great with a short 10-15 minute walk to town either by surface street along the canal or the path along the water.
Rooms are rustic and comfortable with private deck, hammock, fridge, coffee maker, daily maid service providing bottled water and even nightly turn down service where they replace the flower petals on your bed with something like coconut macaroon cookies.
in the afternoons there was a bottle of tequila out for sampling in the lobby. A nice touch.
Good food at the...
The location is great with a short 10-15 minute walk to town either by surface street along the canal or the path along the water.
Rooms are rustic and comfortable with private deck, hammock, fridge, coffee maker, daily maid service providing bottled water and even nightly turn down service where they replace the flower petals on your bed with something like coconut macaroon cookies.
in the afternoons there was a bottle of tequila out for sampling in the lobby. A nice touch.
Good food at the...
SnohoBeav
Reviewed January 14, 2017Reviewed January 14, 2017
I loved the calmness, peacefulness and Resort-type atmosphere. The staff provided A-1 customer service in the restaurant, in the beach and pool area. Everyone was very accommodating!
My suite was a promotion, which was great, but I was very surprised to find out that when I checked out I was charged a 3% lodging tax, 16% sales tax, 7% service charge, 8% Resort fee. These taxes came up to 34% more on my bill.
I would have liked to pay everything upfront. All these extra charges added $600.00 to...
I loved the calmness, peacefulness and Resort-type atmosphere. The staff provided A-1 customer service in the restaurant, in the beach and pool area. Everyone was very accommodating!
My suite was a promotion, which was great, but I was very surprised to find out that when I checked out I was charged a 3% lodging tax, 16% sales tax, 7% service charge, 8% Resort fee. These taxes came up to 34% more on my bill.
I would have liked to pay everything upfront. All these extra charges added $600.00 to...
This property was amazing we wanted to get away and relax and that’s exactly what we did. The restaurant was so good, all the staff were super accommodating and friendly. The only thing I would say is that it is far from anything and we weren’t really informed of any activities that were offered outside of the property
This property was amazing we wanted to get away and relax and that’s exactly what we did. The restaurant was so good, all the staff were super accommodating and friendly. The only thing I would say is that it is far from anything and we weren’t really informed of any activities that were offered outside of the property
Jessica Hiromi
Reviewed January 28, 2023Reviewed January 28, 2023
This is a beautiful property at the far north end of Trocones and on the edge of Manzanillo beach. Wonderful rooms each have an outdoor sitting room. The ocean views are fabulous, but the ones by the pool looked nice, too. Gorgeous decor and creative outdoor showers. We had good food in the small restaurant. This is definitely much higher quality than the price would indicate. Extremely peaceful. Trocones town still has an authentic feel, in spite of the tourism. The beach is beautiful.
This is a beautiful property at the far north end of Trocones and on the edge of Manzanillo beach. Wonderful rooms each have an outdoor sitting room. The ocean views are fabulous, but the ones by the pool looked nice, too. Gorgeous decor and creative outdoor showers. We had good food in the small restaurant. This is definitely much higher quality than the price would indicate. Extremely peaceful. Trocones town still has an authentic feel, in spite of the tourism. The beach is beautiful.
Anonymous traveler
Reviewed December 22, 2019Reviewed December 22, 2019