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"Everything about the hotel is amazing!"

"Everything was amazing and the staff was really friendly."

"Had an okay experience next time will I go back nope food was okay. In the adult pool/bar area there was a girl name Perla super rude made a face and would do ugly hand movements."

"A great family resort, the food could be better but can't complain for the price"

"Food no good"

"It was really fun. Only thing I disliked is the pool closing at 6. But that’s a riu standard that I wished changes!"

"Didn’t like the rooms, were dirty and old and there was a sewer smell anytime we showered."

"Beautiful is an understatement"

"The suite and pools were fantastic. There is a pool option for everyone- beach like zero entry, calm, shallow and kid friendly, lively, swim up bar, etc. No shortage of options. Our Penthouse 2 bedroom corner suite couldn’t have been better. Staff were great and attentive. Kid’s club space and staff was amazing. Our kids loved it and gave us some down time without kids as a part of our stay, not an added cost - WOW. The beach was more for view than use as the seaweed across Cancun has become a...

"We originally stayed at the Sunrise section of Moon Palace Cancun and were very disappointed. The rooms were outdated and not as clean as expected for a resort advertised as five stars. The in-room jacuzzi was in an awkward spot and had visible mold around the water spout, making it unusable. We also found black mold in the bathroom and pink mold/staining in the shower, which raised serious concerns about cleanliness. We asked to switched to Nizuc which was slightly more updated and quieter....

"Everything was perfect, such a beautiful place to stay."

"We loved the trip. Everyone was helpful front desk Stephany was so nice the message from Jessica Octavio in sales. Room service every morning was amazing. Thank you 💙"

"just all around amazing. i’m lost for words and i don’t have any complaints"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"Good"

"With so many people around, some of the fruits and seafood were surprisingly not fresh."

"I love that it was very clean and the staff was amazing. Sadly!!! I rented a cabana and it was very small and very uncomfortable. Not worth its prize!!! Also, the pool was very warm!!! Very hard to enjoy."

"Clean room and felt very luxurious. Would stay here again and for a longer period of time."

"If you’re looking for a spot for friends trip or couples, then this is the spot for you. Riu Baja has everything you need, and they don’t hassle you with extra fees like other resorts. I enjoyed the vibe and the staff was amazing."

"Lo único que no me gusto de éste verano fue el sargazo pero que no dependió del hotel si no del mar. El hotel tiene buena ubicación para estar lejos del bullicio de Cancun. Un poco caro el costo de los alimentos. El resto muy bien."