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"Just returned from an 8 day all inclusive family vacation with grandchildren aged 8,10 12 years. Perfect weather, beautiful resort property. Kids were very comfortable using all amenities by themselves. 3 meals in restaurants for adults were very good. Staff were excellent from check in till checkout 😎"

"This Hotel was spotless. Staff was friendly and very attentive. They welcomed us at the lobby with lemonade as we were checking in. The food was delicious the drinks were great. I loved everything about this Hotel this is the 1st time I give an excellent review to a Hotel. The malecon is nearby walking distance we walked there every night it was so lovely. I highly recommend it."

"Clean room and exelent customer service"

"Dalia and Arturo in Casa Grande were amazing and made our dining experience so much memorable. Both are excellent staff members and represent Hyatt very well. "

"Everything was great!! My only complaint and it's not really a complaint was we only had our room cleaned once in 5 days because she always came around 5pm and we were resting or getting ready for dinner. We would just swap towels and all was good. "

"Clean and spacious room and great service provided by dining staff and housekeeping. Great pool and nightly entertainment. We enjoyed our stay."

"The Sushi restaurant's food quality and staff service need to be improved."

"Staff were very friendly. I thought i had booked a pool/water view but i had a front entance view instead. Property is well maintained, there are a few items that need some attention but nothing major that would disrupt a stay here. Proximity to City Centre was pretty quick by car (15 minutes) "

"Clean room great staff Food was on point "