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"Service was top notch, property was beautiful, food was excellent, and location was perfect. Pool closed at 8pm. They went out of their way to grant my wishes. Lucky for them I only asked for tacos. There weren’t any at the buffet. They made some just for me. They were perfect. This place is big so if you have trouble walking try to get a ground floor room that opens to the garden. My wife and I loved the place. I am already saving for our next visit. Next time, I want to bring the whole family. "

"Beautiful property! beautiful private beach! breathtaking view. everything was amazing. all staff are so friendly and amazing. we stayed 4 nights and we went to each of 4 restaurant every night and they were all amazing. the best one was Blaze which we got off-menu entrées, porter steak and lobsters (BEYOND DELICIOUS), chef was amazing he came out and fired the food himself. what an experience!!! Thank you Luis for your recommendations and amazing table setting. couldn't ask for a better one. A big shout out to Adrian and Israel by cabanas, great service, never stopped smiling even though they run around all day in that heat like crazy. We used the spa twice and i loved how they take their time and pamper you. massage and facial both were beyond expectations. buffet food is average, I have to be honest with you, but delicious freshly made omelets. love, love and love the coffee shop, the variety of coffee selection is amazing (Im a coffee person). loved how the beach is private and has soooo many lounges and beautiful umbrellas open every day. i spent most of the time on the beach. Thank you Hyatt Ziva. will be staying again. "

"It was between seasons -- spring break and summer tourists -- so the property was under cleaning and reno ops, but didn't take away from overall wonderful services. The staff from getting out of our vehicle to leaving was superb. Everyone aimed to please with genuine hospitality and customer service. The room was spacious, clean, and comfortable. If you cannot find something from the lavish breakfast buffet, you are not hungry! The pool and beach were well-maintained. Although this property shows some age, it is a large convention site that caters to guests' needs. Close to the airport and near the marina with a few shops and restaurants, I will admit it is a little farther than preferred for downtown sites, restaurants and shopping. Uber is the way to go!"

"I loved everything about this property...location, staff, accomodations, beauty, etc, etc, etc!"

"Restaurants very expensive. Drinks very expensive. Outside options are way much attractive and reasonable priced. A liter of sangria for $99 pesos as opposed to a simple pina colada with a premade mix at the hotel for a total of more than $200, unreal! We really liked the kitchenette at the room. Rooms were comfortable and clean"

"Loved it because it has a perfect location and view to the beach, the food was great and plus you get to eat with a pool/beach view very pleasant and relaxing "

"Had lots of fun, food was amazing "

"👍"

"Beautiful ocean views. Was fantastic to hear the waves crashing against the shore all night. The malecon is right outside the hotel."