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"This was the best Riu Palace we have ever stayed at. The property, staff, food, everything was outstanding. Maria greeted us each morning for breakfast and knew exactly what we drank for breakfast and took great care of us. Bartenders Polo, Minny Me and Reuben are the best! Mario helped us when our shuttle service was late by calling and finding out what happened. Every single staff person was helpful and friendly. Grounds are beautiful. This place is amazing and so clean!! The food is outstanding. Steakhouse, Italian and Sportsbar is the way to go. We travel alot and this place is top notch!!"

"Service, price and people were fantastic! We booked an all inclusive stay. I would recommend this resort "

"Incredibly beautiful, would stay again"

"I Am very happy with the employees all the employees are very nice and so kind 🙏🙏🙏♥️♥️♥️♥️ But there is something I’m not happy with and thats the food , the food its not really good in all the restaurante NOT REALLY GOOD 👎👎👎👎👎"

"I had an amazing time at this resort, everything was perfect "

"Our fist time in hotel ziva Puerto Vallarta and it was fantastic. The hotel is very clean. The food is very good with lots of different food choices . The staff are amazing and made sure we were always taking care of. During our stay we had the pleasure to meet Damon and Fernanda, representatives for the Playa collection. Fernanda and Damon are so friendly and easy to talk to. Damon even went above and beyond to help us ship a package back home. We are so glad to have met such good people. We will definitely be back. "

"The location of the Hilton was perfect for us. It is south of Downtown along the cliffs. This made the water much cleaner than the beaches downtown. Yet, it was an easy Uber into town when we wanted to go to the Marina for excursions or downtown for shopping/sights. It was also great to take an Uber south for some hiking/waterfalls. As a picky, foodie who tries to eat plant based, I was worried about the food options. But I should not have been. The buffet restaurant had lots of yummy options breakfast, lunch and dinner. Their 4-5 menu restaurants were fairly good too, but I actually preffered the buffet. The Mexican themed restaurant was the best of the menu'd ones. All the staff was super kind and helpful. We participated in some of the included activities too: Karaoke, movie trivia night, water aerobics, kayaking, live music. It was all great. Minor downsides: The desserts were not great. It seemed like they tried to go too fancy. Their cakes and puddings were lacking. Some simple fresh cookies would have been nice at the buffet. They had a family lounge that was open late that made crepes with ice cream which was cool, but the ice cream lacked flavor and the crepes were not great. The sushi restaurant was bad in my opinion. They lacked all the sauces that the menu said they had. No flavor. Also, I would have liked more authentic Mexican food. A street taco option would have been nice. "

"The staff made the stay amazing. Most genuine and kindest service we received "

"I liked the staff, all very friendly "