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"Our stay here was magical. The staff were attentive and helpful. The area was so beautiful and peaceful surrounded by forest. The public onsen was empty both times we used it so actually quite private and so relaxing!! The hotel were so kind and decorated our room for our honeymoon. The food was sublime, I would definitely recommend getting dinner, and our special fruit plate was such a sweet touch. Wearing the traditional dress and staying in the paper walled rooms felt so authentic and made our honeymoon so special. THANK YOU SO MUCH!! ❤️‍🔥"

"Architecture is beautiful - it seems we were walking into history. Service was excellent and technology inside was top of the line. We had a wonderful stay."

"Ryokan felt"

"Un expérience incroyable! Nous avons adoré. Je recommande fortement. La bouffe est excellente pour un style buffet. Le Olsen est très bien. C’est situé près du tour de bateau et du lac. Un endroit parfait pour relaxer. "

"I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful."

"Breakfast was ok. I missed some cereal and fresh fruit but is ok. Was very clean. The staff was just very kind. Didn’t smell strange. All room are very clean and well ventilated. Would stay again. "

"Will definitely stay there again. View of Fuji-san was fabulous"

"Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely "

"Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity."