"The property was very clean the staff incredibly helpful and the food great, great value for money amazing location definitely recommend, would visit again."
"The property was very clean the staff incredibly helpful and the food great, great value for money amazing location definitely recommend, would visit again."
"The rooms were clean staff was really helpful but in no way was the food worth the price. A 5 star hotel with 86 dollar (CAD) per person buffet and the food that was supposed to be hot was cold. On top of that the rest of the buffet line items were not up to expectations for a resort - tasted bland and lacked flavor. We also went to the tea room where although the setting, view and service were great, we were served sandwiches with something similar to fake American cheese or Kraft single...
"The rooms were clean staff was really helpful but in no way was the food worth the price. A 5 star hotel with 86 dollar (CAD) per person buffet and the food that was supposed to be hot was cold. On top of that the rest of the buffet line items were not up to expectations for a resort - tasted bland and lacked flavor. We also went to the tea room where although the setting, view and service were great, we were served sandwiches with something similar to fake American cheese or Kraft single...
"At check-in, there was a foreign staff member whose accent was very difficult to understand, although he was speaking Japanese. The room was clean, and the staff were lovely. The food was also good, although I was sad to see that the usual 3-day rotation of different foods at breakfast time had been eliminated."
"At check-in, there was a foreign staff member whose accent was very difficult to understand, although he was speaking Japanese. The room was clean, and the staff were lovely. The food was also good, although I was sad to see that the usual 3-day rotation of different foods at breakfast time had been eliminated."
"I highly recommend this hotel. The rooms are large enough that you have extra space. The staff is very professional and friendly. I also highly recommend the breakfast buffet. The food and selection is good and a great way to start the day."
"I highly recommend this hotel. The rooms are large enough that you have extra space. The staff is very professional and friendly. I also highly recommend the breakfast buffet. The food and selection is good and a great way to start the day."
"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Irene
Reviewed February 18, 2024Reviewed February 18, 2024
We got the premium room with the the private onsen, the check in process was very nice, they sat us down, provided us with drinks and had us fill out forms in the lobby. The whole process was very relaxed. We then were walked over to our room, they offered to carry our things and than showed us everything in the room. They showed us how to use the AC/Heater, massage chairs, and onsen controls. After they showed us everything they left us. The room was very clean and super nice. The onsen was...
We got the premium room with the the private onsen, the check in process was very nice, they sat us down, provided us with drinks and had us fill out forms in the lobby. The whole process was very relaxed. We then were walked over to our room, they offered to carry our things and than showed us everything in the room. They showed us how to use the AC/Heater, massage chairs, and onsen controls. After they showed us everything they left us. The room was very clean and super nice. The onsen was...
The staff was very helpful and super kind. The property view was amazing as well as all the extracurricular activities available to you. Conveniently placed in American village made it easy to walk to different t breakfast,lunch and dinner places, as well as shop and explore the culture.
The staff was very helpful and super kind. The property view was amazing as well as all the extracurricular activities available to you. Conveniently placed in American village made it easy to walk to different t breakfast,lunch and dinner places, as well as shop and explore the culture.
Anonymous traveler
Reviewed December 5, 2018Reviewed December 5, 2018
Supreme Japanese hospitality. The amiable staff enjoyed every minute of my stay. It is a beautiful site to explore the area with fantastic nature and architecture around the hotel. Highly recommended.
Supreme Japanese hospitality. The amiable staff enjoyed every minute of my stay. It is a beautiful site to explore the area with fantastic nature and architecture around the hotel. Highly recommended.
Well presented and maintained smallish hotel with massive teak furniture all around. Rooms clean and comfortable.
Near Hirugano Kogen ski park (although not a walking distance if carrying skis and gear) is a bit off the tracks. After a day in the ski fields, spa at level 5 is a great way to end the day.
Japanese style dinner, included in the price is an 8-course meal that will stuff you well. Japanese breakfast is as if intended to keep you full until dinner.
The restaurant is with chairs...
Well presented and maintained smallish hotel with massive teak furniture all around. Rooms clean and comfortable.
Near Hirugano Kogen ski park (although not a walking distance if carrying skis and gear) is a bit off the tracks. After a day in the ski fields, spa at level 5 is a great way to end the day.
Japanese style dinner, included in the price is an 8-course meal that will stuff you well. Japanese breakfast is as if intended to keep you full until dinner.
The restaurant is with chairs...
Lou
Reviewed December 21, 2017Reviewed December 21, 2017
It’s not glamping it’s a boutique hotel. Close to beach and good spot in the middle of ishigaki. Rooms were fantastic cabanas. Very comfortable. Nice sauna, pool was not heated which was the only drawback. we visited in winter. Dinner was huge and good value for bbq beef on a patio. Cheap beers and fireworks. Excellent free breakfast. Good romantic retreat not a family vibe. Isolated so you need a car!
It’s not glamping it’s a boutique hotel. Close to beach and good spot in the middle of ishigaki. Rooms were fantastic cabanas. Very comfortable. Nice sauna, pool was not heated which was the only drawback. we visited in winter. Dinner was huge and good value for bbq beef on a patio. Cheap beers and fireworks. Excellent free breakfast. Good romantic retreat not a family vibe. Isolated so you need a car!
Yoshimi
Reviewed January 12, 2026Reviewed January 12, 2026
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