"The check in person was very courteous. Everything was well explained including breakfast buffet. Upon initial inspection of the room we found couple of women's hair inside the bed. I called the front desk and they apologized several times. They replaced the entire bed linings. Other than this incident everything was awesome. I can't emphasize enough how everyone working at the hotel were courteous and friendly.
The facility is also beautiful. Nice landscape and awesome pool. I highly recommend this true five star hotel."
"The finest hotel in Jeju.
Words cannot fully capture the level of excellence in every detail. It will forever remain our annual retreat with my mother. Our heartfelt thanks to everyone who takes such exceptional care of us.
Saya. "
"Absolutely beautiful hotel. Easy check in with very friendly staff. Really love the hanbok experience too. Highly recommend it especially if it’s your first time visiting Korea. "