"I was actually disappointed with my stay. The booking process was very confusing as to what was different about the available rooms. I thought I was reserving Basic King (not a King Suite) and there were 2 price levels for the BK with no explanation in the difference. I thought I selected the lower price, but learned I apparently booked for the higher price when I checked in. The reason for the higher price apparently was a jacuzzi bathtub in the higher level of basic King (although that was not in the listing of room amenities). When we arrived in our room, it was had a very musty/moldy smell. We turned the air on before we left the room for dinner which did not dissipate the smell. I decided to use the tub, but not before cleaning out all the jets (they were fine) but both the main drain and the overflow drain were dirty with green and black debris on my wash cloth after wiping. The smell was present the whole visit and even when I arrived home the next day and went to bed, the moldy smell had infiltrated my CPAP mask, which I had to change out before using the machine. I did not ask for a room change because the reservation site said that there could be no change in room types once booked and since it was the night before a holiday, I assumed most if not all of the nearby hotels had been booked full. I just do not plan to use this type of hotel again because the smell should have been obvious to housekeeping and/or management and should have been addressed."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
