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"The beach and room were great however most of the staff, especially at the restaurants, seemed disinterested in whether or not the guests had a good experience. The steakhouse was particularly poor in this area and getting into the other sit down restaurant was extremely hard to do because of the demand. Additionally, guests needed to request water to the room on a daily basis and it had to be done within a particular time frame which seemed ridiculous. The pool bar and housecleaning staff were...

"Pricey if not on an all inclusive plan"

"Planet Hollywood was absolutely beautiful. When you walk in everyone claps and you are greeted with a dragronfruit refresher. Check in was smooth. The room is a suite extremely comfortable and spacious. I have to say one thing that stood out is how clean this hotel is. The staff very friendly. The food is not the best …Tye sushi and hibachi was very good . Buffet for breakfast is very good …dinner was not that great. By the pool area they have a burger place if you want hamburgers and...

"Everything was great. One suggestion - better DJ /music at the main pool"

"This hotel will ruin all other hotels for you. The staff was incredible, the grounds were immaculate, the room was amazing, the wildlife and beach on property were unreal. Seriously, if you stay here, there’s no going back to mediocre hotels. You’ve been warned. We’re 100% going back. My wife literally cried when we were leaving."