Top Hilton Hotels in Kablow

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Top Kablow Hotel Reviews

IntercityHotel Berlin Airport BER Terminal 1+2

8/10 Good

"The staff was friendly, and the room was generally good. The restaurant food was OK (salmon slightly over cooked), but I waited approx. 10-15 minutes to pay the bill after the initial request to pay. And the WiFi was horrendous - little to no signal."

Vienna House by Wyndham Andel's Berlin

2/10 Terrible

"Very disappointing customer service experience. I asked for a breakfast sandwich in advance, but it was not available. I then suggested three different alternatives myself, and each one was refused. After that, I was simply told that they would not be helping me further. What made the situation even more frustrating was that the breakfast place opens at 6:30 a.m., and I offered to come downstairs and pick up the breakfast myself. I was specifically trying to save the staff time, since they would not need to deliver anything to my room. We were talking about a simple breakfast box that takes only a couple of minutes to prepare. The response I received from the reception agent was, “Do you know how much they have to do? They cannot spend time on you.” I found that remark incredibly rude and dismissive. Hospitality is about helping guests, and I was making every effort to find a solution that would minimize any inconvenience for the staff. When I expressed my frustration, I later overheard a reception agent complaining about me to a colleague. A few minutes later, that colleague called my room to lecture me. I have never experienced a hotel handling a customer concern this way. I have stayed in five-star hotels in Switzerland and in small family-run Airbnbs in southern Italy, and regardless of the level of luxury, I have never encountered service this poor. The entire interaction felt dismissive, hostile, and unprofessional. I will not be returning ever."

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Top Kablow Hotel Reviews

IntercityHotel Berlin Airport BER Terminal 1+2

Steigenberger Airport Hotel Berlin

LOGINN Hotel Berlin Airport

Hampton by Hilton Berlin City East Side Gallery

GINN City & Lounge Yorck Berlin

Me and All Hotel Berlin East Side, by Hyatt - NEW OPENING

Vienna House by Wyndham Andel's Berlin

Van der Valk Hotel Berlin Brandenburg

IntercityHotel Berlin Airport Area North

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Top Kablow Hotel Reviews

IntercityHotel Berlin Airport BER Terminal 1+2

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