Find hotels near Kaffeemuseum Wien, Vienna from AED 268

"Staff "

"Breakfast food selection is okay, same food every day. Location is a walking distance to the train station. Staffs are very friendly, and accomodating. "

"Staff super helpful/friendly. Good location for easy access to public transport into central Vienna"

"Location is very Convenient. Close to the train ata"

"Food and bar are excellent."

"Clean, spacious room. Great reception staff."

"This was an absolutely unacceptable experience, and the hotel’s behavior was by far the worst part of it. I had to cancel my trip because of the war in the Middle East—something serious, dangerous, and completely outside of my control. Any reasonable business would show basic understanding in that situation. This hotel did the exact opposite. They flat-out refused to refund anything or offer even the smallest accommodation. No credit, no rescheduling, nothing. Just a cold, scripted response hiding behind “policy” with zero regard for safety or common sense. It honestly felt like they cared more about keeping my money than about treating customers fairly during a real-world crisis. While Expedia was also unhelpful and simply echoed the hotel’s stance, the hotel itself was the main problem. Their attitude was rigid, dismissive, and frankly greedy. Hospitality is supposed to involve at least some level of empathy—this place showed none. If this is how they treat customers during serious global events, I can’t imagine how they handle everyday issues. I would strongly warn anyone considering this hotel: book at your own risk, because if anything goes wrong, don’t expect fairness, understanding, or even basic decency—you will likely just lose your money. "

"A clean and beautiful room. Very comfortable beds! "

"Clean, friendly staff, great locatoon"