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"It was very convenient and clean hotel. Even amenity was excellent! I would like to come back soon!,"

"It’s right within the railway station building. Very convenient, especially when it’s snowing."

"Ok"

"We loved: (1) the spotlessly clean and spacious room and communal areas (2) the view of trees and the sound of the river outside our room (3) relaxing in the hotel's indoor and outdoor hot spring pools (4) helpful staff. The only thing that could be improved would be teabags (お茶 or black tea), either for free in the room or to purchase from the front desk."

"Large old dirty unkempt room. Terrible air quality (musty and moldy- respiratory issues started immediately when entering room). Outdated and non functioning toilets, dirty shower (did not even brave using it). Breakfast food tasteless and of very low quality. Hotel agreed to modify reservation to one night from 2 nights and now refuses to adjust bill. Charged for 2 nights even though we checked out early as agreed. When we try to call hotel the discuss, they hang up. "

"This is such a beautiful Onsen with an incredibly kind staff. We took a gamble in coming up to Tendo during our 2.5 week trip to Japan, and this stay easily became the highlight of our trip. We stayed in the suite with a hot tub in the balcony, and the room was spacious, clean, and traditional. The breakfast had a variety of choices, and the dinner (separate charge) was delicious with locally sourced food. Give this place a try, you’ll feel refreshed after your stay!"

"The room is spacious, amenities are good, especially for the ladies, breakfast is good. Highly recommended!!"

"Great place to stay. Clean and very comfortable. Conveniently close to the train station. Only downside really is that you can hear everything in the hallway. "

"Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay."