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From even before check-in, our experience was wonderful. We had questions on getting from airport to hotel: they answered promptly and arranged pick-up. Room was clean and well-appointed. Pool and grounds simply lovely. They offer free shuttles to nearby shopping and tourist areas and several cafes inside to dine at.

This property is very well maintained. It is clean and well maintained. It has facilities to cater for large meetings or offsite meetings. The rooms are clean and comfortable. However, the Wifi needs to be improved as connection is really slow.

Love it very nice hotel I love fatin she was amazing the front desk and lobby had security 24hr

All very good indeed. Proximity to the mall and coffee shops was a great plus. Buses running to Putrjaya were accessible and cheap. Thanks for everything.

Great place to stay.

Clean, nice view and good hotel restaurant.

Excellent Service

It’s a pretty nice layout property.

From the check in process, till the underground parking, there's literally no flaw that this property has. It was my second visit here and I am definitely going to be back again here!

Beautiful property, spacious and comfortable rooms, excellent help from the concierge, breakfast was phenomenal and the service was A

Hotel concept was definitely outside the box, not your typical hotel in a good way. I applaud the design. No pool, no gym but a beautiful lobby, a wide variety of interesting books, a bar with very nice bartenders and televisions 📺. Breakfast was ok, for local nightlife activities the food night market was 1 minute away walking so super convenient, really good food, I enjoyed that option. There's also an arts and craft building about 3-4 min walk, lots to do, painting, jewelry making,...

Couple on holiday staying for 4 nights. Pros: -We were given cakes with a card personally written and signed by the staff to celebrate our anniversary and my husband’s birthday which was a lovely touch -The room was spacious and had a nice view of the garden and skyscrapers of KL -Went to the gym thrice in the morning in which it was well equipped and well maintained for cardio and strength training -There was morning and evening social hours which provided light snacks to start and end the day...

Great place, convenient to klia

This hotel is conveniently located just over the central railroad station. There are lots of restaurants in the shopping centre next to the railroad station and the breakfast that is included in the hotel is excellent.

Four Points by Sheraton is a fantastic hotel in Kuala Lumpur. Its location is ideal, right on the edge of Chinatown. Excellent service, modern amenities and we had the privilege of staying in a room that had a perfect view of the second tallest building in the world, the Merdeka 118. The rooms are spacious, the staff is friendly, attentive, and always willing to assist guests with any inquiries or requests. The hotel facilities include the gym, swimming pool, a tea room, and much more....

Waking up to the view of the Petronas Twin Towers, surrounded by forests of skyscrapers and at night, seeing the KLCC fountain show and reflections of the Petronas Towers on the Four Seasons hotel. That was my defining feature of this hotel. The city of Kuala Lumpur, sadly is not a very walkable city, at least not in the area around KLCC. The roads are winding, sometimes missing, confusing always. The hotel to other parts of KL is hard to get to without the power of Grab, probably the easiest...