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"Amazing room sizes, incredible staff, and amenities "

"Staff was very accomodating! There was an English speaking staff member that sat down with us and explained everything we needed to know from how to wear the Yukata to using the 7 public onsens. The room itself was quite spacious and very tidy. We tried both of the private onsens on the premise, they were both clean and very relaxing to sit in! Check-in and check-out was easy, there were plenty of amenities on the premise, and they allowed early baggage drop off. Can't recommend enough :)"

"Nice staff, great kaiseki, nice private onsen. Very clean. Comfortable futons. "

"Everything we needed, delicious food, very relaxing onsen and convenient passes to onsens in town. We had a delightful time. "

"We didn’t have time to eat the breakfast. But the place looks clean and the location is convenient."

"The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience! "

"A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service. "

"Smart hotel; it has everything one needs including rubber bands! Very comfortable stay, will try other APA hotels in future. "

"It was clean. The room is big enough. Furnitures and decor looked dated and not renovated. "