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"Astonishing views, right in front of Fuji and "

"Very quiet and rooms were clean. Small but thats typical for a japanese hotel. Great amenities. Only issue was the limited taxis. Could not find any taxis in the area using go taxi app. Was able to get a taxi coordinated with the assistance of front desk, which was very helpful. Recommend for stay but might be difficult to get around if you dont have your own vehicle."

"The room we got was specious and a nice view if Mt. Fuji. Staff is very friendly and helpful. Special shout out to Ms. Iwai. She was always there when I need help for anything and always assisted with a sweet smile on her face. "

"Beautiful place, great food and classy top notch. The best of all the staff at the front desk Yaminsha a caring gentleman that helped us with translating for transport from to train. I am very appreciative of his help. Good people are hard to find and there are plenty in this hotel. More than grateful. "

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"very nice and great size for family"

"Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient! "

"This was our top stay inclusive of hotels in Tokyo, Lake Kawaguchiko, and Kyoto. So special to be beside the lake, have our own private onsen, and have dinner served right in our room. This hotel and experience was everything we imagined and hoped for."

"Perfect"