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"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Rommet vi hadde var stort, men sengene var helt forferdelig å sove på. Madrassene og putene var veldig tynne. Onsen var fin, men for noen som ikke har prøvd en onsen før var det litt vanskelig å vite hvordan man skulle følge reglene. Frokosten var flott presentert og satt opp, men smakte ikke all verdens. Lokasjonen var langt unna alt annet."

"Large clean room. Washer dryer in room. Close to Matsumoto castle. "

"Great stay."

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"It is a family run business so can feel the warmness. The food is amazing and the service is very good. The owner will talk to the customer and ask for areas of improvment. It is an amazing stay at the place."

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"チェックインからチェックアウトまで静かな環境でゆっくりと過ごせました。お食事とお風呂が特に良かったです。もう一度訪れたいと思えるお宿でした。"

"お食事の配膳やお風呂のお掃除などお気遣いいただき快適に過ごすことができました。"

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"The area is picturesque with nice views of the mountains. There are two supermarkets and a petrol station close by. The interchange for the highway is 2 minutes away. There are a number of restaurants fairly close. The yakiniku restaurant gets booked up pretty quick so be sure to make a reservation. The former Sanada residence and military school are worth taking a look at too. They are just a couple of minutes away. The hotel itself is fresh and clean, with free sparkling wine, beer and snacks...