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"Perfect location in Matsumoto"

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"The beds and pillow were quite hard. Basic hotel"

"I stayed at this hotel for the Norikura HC event. The hotel prepared a very early breakfast for the visitors. It was very nice. But there was one thing that was disappointing. It was parking problem. When I checked-in, it was already full, so staff let me know 2nd/3rd parkings. But map was so complicated, that's why I tired to look for them. If the problem is releafed, I'd like to stay (at 2025 Norikura HC?) again."

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."

"Excellent service and the food is amazing. A must stay!"

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"とても良かった。"