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"Excellent staff. Very nice room. Onsen is very good."

"Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again."

"Good location."

"We had a wonderful stay at our hotel in Kinosaki Onsen! The staff were incredibly nice, polite, and friendly—they spoke English very well, which made everything smooth and comfortable. The food was superb, especially the dinner, which featured a beautifully prepared 9-course meal showcasing local ingredients and flavors. The entire experience felt authentic and relaxing. The surrounding area is peaceful and quiet, a perfect escape from the busy city life. Highly recommend this place for anyone looking for a serene getaway and exceptional hospitality!"

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"Staff were very friendly and the onsen in the hotel was very comfortable. Would recommend purchasing the dinner in advance but able to purchase the breakfast which we enjoyed thoroughly. "

"Had such a lovely stay. The dinner and breakfast really made the experience. If you're wavering, order them! You won't regret it"

"Hood"

"Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay."