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"Small room"

"It’s a clean hotel 10 min walk from Shinjuku station. But rooms are quite cramped. The hallway is not wide enough to open a large (30 in) suitcase. It’s ok for a short business trip and just a small (26 in) suitcase, but probably too small if you are staying longer and do lots of shopping (I.e it won’t work if you are a couple traveling with two large suitcases per person)"

"The hotel is a great location. Bus from airport stops only 1 block from hotel. Beware the shower area includes a Japanese style. Have to work out the shower in the bathtub. Only bbc news English Channel. There is a Macas and a English pub nearby for cheap eats."

"Being right across the street from Shinagawa Station is the best part about this hotel’s location. Hotel staff were professional but were not the kind to give you the warm fuzzies. Hotel and rooms themselves were somewhat outdated, but clean. Would stay here again in a pinch, but not necessarily first choice."

"Lovely hotel. Spacious rooms - especially for Japan! "

"The room was clean and the staff were friendly. Centrally located and convenient."

"Very clean"

"The shuttle to Disney helped out a lot, they had good amenities. We had a week long stay and cleaned once, which I preferred. They came in daily to empty the trash out and give us new bath towels and pjs. We didn’t use the pjs or foot massage so I can’t speak on those. Over all enjoyed the stay. "

"The staff are amazing in terms of being helpful. "