"We needed somewhere to stay near Luton for one night, this was perfect, easy to find and park, quiet, just on outskirts of town and a good price "

"The room was fine but the wifi didn't work and the tv was broken. Despite many promises to rectify, they were not fixed for the duration of our stay"

"I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even...

"This is not a proper hotel - it is a hotel-like business that rents out apartments in Cambridge's post-doc city. These are located in a big block which seem to contain also private apartments, and does not have a dedicated reception. There is a reception desk, which hands keys out on behalf of the hotel but is otherwise not affiliated with Hope. When arrived, the check-in desk was unoccupied and since there was no visible sign of Hope Hotel at the building, I walked around for 15 minutes before...

"Tesco nearby. Clean and tidy."