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"The hotel and room were incredible! Staff was friendly and accommodating. Only surprise was learning the thermal spa was closed for the week, which I was not aware of when I booked (and was a consideration for booking). Nevertheless, a wonderful experience! "

"Lovely spacious room, really comfortable and nice bathroom. Online check in, so didn’t speak to any staff at all. Very simple and easy "

"Would definitely stay at the hotel again "

"Staff were great, perfect location and decent sized room"

"A business trip, so didn’t actually as much time in the hotel as I’d have liked in order to explore it. But the breakfast experience and interactions with the staff were all really good. Very comfortable room, surprised there were no USB sockets - but that tiny detail aside - very happy. The parking option is ideal. Located right next to a multi-level car park, once you register your car at check-in, the access to come and go is automatic, no faffing around and there’s access from the car park directly to the hotel, so no lugging bags through inclement weather. The pricing for this hotel is generally above what I pay for work trips, and in this case I’d cashed some point to get a better price. Will be giving it serious consideration next time I’m in Bristol."

"Modern, trendy hotel close to the city centre. Easy walking distance of the city’s many attractions. Hotel staff are friendly and helpful. Room was clean and bright."

"Very convenient for the airport terminal. Staff very efficient and courteous."

"Beautiful hotel with spacious rooms and incredibly friendly service "

"Very close to the pubs.... so easy to get back to after having a few to drink. Bed was comfortable. Gotta say the rooms were clean and no noise heard."