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"Great place with really good amenities. We will be back. And we would definitely recommend"

"Breakfast was very good. Room a bit small and no drawers to put any thing. Staffs are good. The only problem is they didn't make up my room even though I put up the sign."

"Really helpful and friendly staff made the trip complete"

"Very lovely staff and comfy bed!"

"Brilliant cleanliness, brilliant staff Lisa/Nina Cleaner and Bar staff- and great price superb rooms . Good honest people -superb hotel"

"Clean room but uncomfortably hot, noisy outside and hot air blowing in from gym aircon below. Bathroom even hotter. Bad sleep each night and staff were very polite but unable to help at all. Would not stay here again."

"Staff are amazing. The bar area is so relaxing. My room was beautiful and quiet. My favorite place to stay in Lancaster. So much history in the building. Well worth a break away here."

"Hotel room was stunning, location is great and all the staff were amazing.. will definitely be staying again."

"The room needed a lot of tlc we were down graded to a room what looked on to a rubbish dump and paid top price because we could not walk upstairs"

"We had a lovely stay here and were very pleased with the overall experience, great central location, clean and helpful staff and a nice breakfast included to top it all off! I stay again next time I visit my family."

"I stayed here for one night with my partner we had a double room very clean with a good bed .On arrival staff very friendly&helpful we went for a friends party and reception advised us how to get there really good top location on the seafront, bar well stocked had a drink in afternoon and night staff great definately stay again a little gem ."

"This property is set in a lovely location. They do get overwhelmed staff wise. There is no air con throughout the hotel or rooms. The rooms are dated but not cheap. I do think it is overpriced."

"Wonderful staff, and very well renovated."

"Great little last minute trip on a hot day and thoroughly enjoyed it and the hotel was clean and welcoming, especially the Scottish lady on reception who was such a lovely welcoming person. Hotel was, clean and had everything we needed."

"The staff well coming. Breakfast very good."

"What an amazing find. The rooms are very spacious and well equipped. The evening meal was so good, as was the breakfast. The team were incredibly helpful & I'll definitely stay again."

"I stayed for Dave Day, June 26. The hotel could not have been more busy! But the staff had permanent smiles with a very helpful attitude. Inspite of probably being asked the same questions 100 times. Wish there was an extra star for them. A credit to the management."