Kestel Vacations from AED5,569

We booked a family stay at the hotel but due to a last minute issue that denied the family boarding, we had to cancel our stay literally a few hours before we were supposed to arrive. We contacted the hotel as sson as we could and even though they were not obliged to refund our money, they did so in full and without any delay or fuss. These days this represents exceptional customer service and we are grateful to the Kremlin Palace for stepping up when our family holiday was ruined at the last minute.

Good hotel with all kind of activities, foods and drinks that you can imagine. The pools and beach are great.

Overall a good experience Multiple power cuts on the last day which was a shame Housekeeping was a little inconsistent one day towels another day nothing etc Kids facilities fantastic Local knowledge was a little sketchy which didn’t help and I would have thought English language would have been reasonably strong considering the amount of British visitors wasn’t the case though Would happily come back overall the small issues were minor

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

Great value. Excellent food quality. Lots of activities available. Limited hours of some activities like slides. Did not need A la carte restaurant reservations, the buffet was great with kids