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"Service at the Terrace Restaurant was amazing, the gentleman in the evening was excellent, he made great recommendations and took good care of us. The food has always been good here but the continue getting better. The winemaker/sommelier Giorgi is very charismatic and always welcomes us back in a warm manner, thank you. On room for improvement i would recommend to fix/adjust the in-room toilets flush, as water goes for way too long wasting water. As you have many foreigners coming to your place put written recommendations for the sauces as some may miss to experience the right mix of flavours, for example Tkemali with Mtsvadi or with the potatoes. Also as soon as we arrive and we were getting of our car a very unfriendly guy approached us out of nowhere, i think he was security from the main gate asking us... "gismet?" Which i believe he meant "yes? I am listening"... we told him it was not our first time and he started to wave his arms around in a very impatient manner and the ask again what we were there for. Very unpleasent and rude! He should be trained on his verbiage to rather welcome people with a smile rather than making us feel unwelcome. We love this place and we will come back, this feedback is meant for improvement of this very lovely place we enjoy very much."

"Wonderful front desk"

"Receptionist staff were amazing. George in praticular as he went above and beyond helping me with myn mobile. Very good buffet breakfast 😋 "

"The sweaming pool was cold during cold weather "

"everything was good. "

"Very helpful and friendly staff."

"The female staff on duty on our arrival kept us waiting at the reception for 7 hours not checked in. The lady was very very rude. When she finally gave us a room, she put us in a room with an open spoilt celling. When he complained and requested for a room change, she was very hesitant."

"easy for an overnight stay with great breakfast "

"This property is ofcourse not 3 stars hotel, the experience of sleeping on a smelly bedsheets was a disaster, if anything missing in the room we should go down and ask for because there was no phone in the room to call the room service or reception, in the first night there was plenty of insects in the room... I didn't have any other choice than just taking another hotel since there was no refund policy in the hotel even though the stay the first 2 days was a disaster and the last 2 days there was no housekeeping at all and the towels weren't replaced... And there also many things i didn't mention like the fact that when i have takked to manager he told me that he's new and blamed everything on the owners being tough and the staff being unprofessional and he didnt even try to help"