"Brilliant experience, this hotel excels in all areas. Thank you!"

"Francis Hotel Bath is currently undergoing some refurbishment so unfortunately there was no lift to the third floor. The hotel warned us of the on-going work before our arrival which was very much appreciated. The staff made us feel very welcome and I very much appreciated the facilities provided in the bedroom. It was a very comfortable and enjoyable stay."

"Great surroundings, very friendly staff"

"Really enjoyed our stay here and the area is very pretty and high quality.The room was great very clean and had everything we needed.Location was good as a stroll away were the main amenities with great shops bars restaurants and green spaces. My only concern was we got the impression there may have been staffing issues as we waited for our breakfast for quite a while (we had to pre fill in breakfast forms) plus the portions/accesible items were not very substantial.Tea/coffee/juice had to be...

"very friendly and helpful"

"An eccentric conversion of a gentleman’s country home into a special hotel. Decor a cross between the Rocky horror show and day of the triffids. Meals dinner and breakfast very nice."

"Very good stay. Great staff and generally great all round. Great location if you like the buzz of the city in the evening."

"The property is certainly a luxury with spacious rooms , beautiful view and well maintained washrooms . What didn't go well The checkout was too early which is usually 12p.m. but here it was 11a.m. "