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"The very friendly staff made the stay excellent. "

"Loved our 2 night stay there . We had a Junior Suite which was wonderful with sea view and Juliette windows which opened.. so just like having a balcony. However it transpired when we booked in that there are different types of Junior Suite. The one allocated to us was also wonderful with a separate living are but no Juliette windows . However the receptionist managed to change rooms so we got exactly what we wanted ( and thought we had booked!) Breakfasts were excellent. Buffet starters but main meal cooked to order so arrived piping hot. We also had dinner one night which also was very good. We also used the pool, jacuzzi , steam room and sauna. No charge for residents . All excellent . We are already looking forward to coming back "

"L’accueil n’a pas été du tout agréable, nous avons été interrogés par l’hôtesse blonde par d’innombrables questions, comme pour un interrogatoire. Aucun hôtel dans tout notre séjour ne nous avait accueilli de la sorte. Détestable 😡"

"From the welcoming and helpful staff to the incredible bedding to the delicious breakfast with a view, everything about the Rusacks is exceptional. I will hopefully be back soon."

"Our room was comfortable and spacious. We certainly needed the aircon during our stay , very thankful it was there. Would definitely stay there again. "

"Clean hotel in a good location. Above the station, over the road from Discovery and the V&A. Only a couple of minutes walk from the town centre. Staff were lovely. Pillows felt cheap though. Premier Inn have better pillows I did have to park a little walk away, possibly there were better options if I'd researched, but definitely no parking on site "

"Room was clean and comfortable. Kettle for hot tea and a coffee pouch machine. Breakfast yummy. Chef was available to make omelette or other options. Also ate in the restaurant a few times. Good menu. The quietest air condition I have ever known in the bedroom - and it was needed in this heatwave. Bar was great along with huge comfy sofas. "

"Great!"

"Amazing property. Incredibly nice staff. Especially James the head concierge "