Find hotels in Kirkby Underwood from AED 192

"We booked a room for 2 adults and 2 children. We have previously stayed at the hotel a few years ago and had no problems. Yet this time when we went in the sofa bed was not set up. We spoke to the lady in reception who came back to the room with covers and we were told it was normal that guests set up the sofa bed ourselves. We struggled to get it flat and when we raised this , it was implied that it was our problem and there was no other rooms. The sofa bed had no mattress and was incredibly uncomfortable. The sofa bed is not very large and has large arms on the side. It was not really big enough for our two children to sleep on. I can’t recommend anyway staying if they have to use the sofa bed. The hotel itself is basic and clean. The breakfast is cereal and toast and was what was expected. Apart from the bed the hotel had everything that was needed."

"Went for our anniversary food ,room and staff excellent will definitely return "

"Basic amenity was not available ( shower cap and fridge)"

"The code for the wasn’t sent to me, but a phone call fixed that. There are no staff so everything is done by phone or message. Car park is nearby and reasonable. The room was fine with a good shower although it smelt as if someone had been smoking on the landing (not the room) Breakfast is very basic, toast, yoghurt Nescafé and cereals. But that was ok. It’s fine for two nights but I wouldn’t have wanted to stay for a lot longer. Good value overall if basic. "

"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that they stopped serving afternoon tea at 4pm ( which is exactly when most people would want it). The room was clean and well decorated but it was very dimly lit and had minimal toiletries ( no shower cap/tissues). At just over £200 a night for a standard double room it was not great value."

"Yes, parking was safe and easy. Staff appeared to be always at hand, at or near the front desk. Calm and polite when we spoke. I had a problem free stay. Thank you"

"We only stayed for one night, and upon arrival we discovered that there are some substantial building works adjacent to the hotel. This means that the hotel car park is limited to even fewer spaces. Upon arrive at the hotel we had to wait around 10 minutes for someone to check us in. Our room was on the first floor facing the buidling works. Please note that there is no lift in the hotel that we found, so this may impact you if you have mobility problems. It was a warm day, and the room was a lot warmer and even with the window open there was no way to cool the room down, no A/C or fan in the room. The room was small and somewhat cramped and the furniture had seen better days and needed to be replaced in all honesty. The bathroom was modern and clean and did have some nice smellies in there, however we discovered that there was a major leak under the sink, and this meant water flooded into the drawer in the unit and then onto the floor, we think that had been this way for a while. Sleep was erratic as we had to leave the window open to keep us cooler, but the noise late at night from the people leaving the night club down the road was so bad. I know the hotel can't be to blame for this but it did impact our sleep and therefore our stay. We did use the hotel restaurant and the food was good, but service was slow and we wait around 35 minutes for our main course. Would we stay again - probably not. Well not unless it had a good makeover."

"Clean room. Helpful, professional and friendly staff. We stayed for a large family celebration and the staff ensured we could sit together and enjoyed great service over dinner. Highly recommend "

"The staff were very pleasant and helpful. Our room was 1st rate - having been upgraded to an executive room! The general feelfid not come over as a 4* establishment eg Staff attire was very casual and at times slovenly."