Find Shopping Hotels in Kitchener

"Mold in the shower. They didn’t bring additional sheets for the pull out bed. Staff smelled "

"Everything was great "

"Staff very helpful"

"Did not use either"

"My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!"

"We enjoyed our stay except that the bed and the bathroom door were VERY squeaky and desperate for some help. Everything else was modern and great. The bed was comfy. The breakfast was good. Staff was amazing. "

"Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! "

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"

"My sister and I had a great few days' stay here - we were greeted warmly by the front desk staff and our room was ready a bit before standard check-in time, which was a nice surprise. The room was nice and decently appointed. We weren't spending much time in the room so it wasn't too important to us. Bar Mason was convenient - and the food was tasty too! Service at the bar was friendly and efficient. Definitely recommend staying here if you're in Guelph."