Find Hotel with a Concierge in Knutsford

"Great hotel, staff friendly and nice gym"

"The air conditioning wasn’t working in my room so it was an uncomfortable stay. Very friendly staff though"

"I had a really good time. Really nice hotel."

"The hotel's access is a bit mysterious. When we reached to the correct place to check-in, we were introduced to the staff at that moment who made us feel that we are a burden on them. We arrived earlier than our check-in time and we were okay with waiting for the start of check-in time. However, we were also curious if we could do early check-in, and when we asked for availability, the staff working at that moment first showed horrific emotions as if we asked for something impossible, and then they started mumbling in their own native language. Whenever we were trying to have a conversation with them, they always cut us off and spoke too fast as if they have no time and they have to catch a train. After some time when they found a room for us to check-in early, they acted as they are doing a favour on us. All in all it was a very bad experience and it ruined our excitement to explore Manchester."

"Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay."