Hotel with a Concierge in England from AED 457

"Breakfast selection was lovely. Room a bit tight, however, bathroom with tub & walk-in shower very large. Room was clean & staff was great."

"Breakfast was amazing! Highly recommend this hotel. "

"Great location. Clean room. Staff helpful. Breakfast environment loud!"

"Well - here's the good, the bad and the ugly. We first arrived jet lagged as all get out and were greeted nicely by the front staff. Check in was easy. We paid extra for a tower view hotel and upon entering our room, the view was magnificent. That was quickly shrouded but the stifling heat in the room! It was stagnant and so very warm. I searched around the room for a thermostat and located it but it wouldn't turn on. I called down to the front desk and was informed that they do NOT have air con - why have a thermostat? At this point we started to look around and saw various signs that the hotel needs some upgrades. On the bathroom, what was a towel heater rack no longer worked. The front of the bathtub had a painted wood panel over it and was chipping away leaving large areas of open wood with splinters. The tile was pitted and needed extra love. Lastly, the big one: we had do not disturb lit the entire time we were there as we prefer no service an no one in rooms while we are out sightseeing. On day two, we arrived back to our room and noticed the bed had been made and freshened up. However, the bathroom look like it had been left in a hurry. The trashing was in the middle of the of the room. The floor mat and used towels that were hanging in the bathroom were removed but no new ones were left. I complained to the front desk @ which promised to respond and I haven't heard back regarding why they entered without notice."

"Excellent property, location and service. Highly recommend"

"Absolutely wonderful stay in London made even better by the staff of The Strand Palace. From our very dapper doorman Anthony at arrival and early check in with Saloni to the kindness of Mohammed our porter at departure, the hotel did not disappoint. The rooms were clean and well stocked. The food and service at Haxell’s breakfast buffet and dinner were excellent. The hotel is convenient and central to London and made it easy to get around the city. I would highly recommend staying here and will definitely be back. "

"The self-service check-in process far too longwinded. Had to input all contact details even though the booking was made through Hotels.com. The text informing me of our room number didn’t materialise. A receptionist had to sort this out which negated the self-service check-in process. The “deluxe” double room was basic. The shower was the worst that we’ve ever had at an hotel. At maximum, the temperature was tepid at best. The shower was the overhead type (no flexible hose option) over the bath. A rather dated shower curtain was utilised, rather than a decent glass screen. The hotel was very convenient and the staff were polite. This is a basic hotel at best."

"Lovely hotel, great location. Only negative, no tea making facilities in the room."

"Much better than expected based on reviews I had seen. No issues at all. Friendly staff at check in (although it's all done on an iPad but you need your booking ref which you don't get from Expedia). Room did what you needed. Good shower, nice bed. No TV but I was barely in the room and no hairdryer but I brought my own. "