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"Very clean. Friendly staff. Not many amenities such as fridge and microwave "

"This is a great hotel, very nice and clean, good location close to tube. Unfortunately the outlets on a few of the bunk beds didn’t work. "

"room trash was not emptied upon arrival; shower drain VERY slow, TV didn’t work; light bulb fluckering"

"We left this property an hour after checking in. The room was like a prison cell. No windows, no closet, no tv, full size bed. It was clean but it definitely was not what we will consider a hotel room for an extended vacation. We called to see if we could get a bigger room even if we had to pay for it and we were told that the hotel followed a minimalist Japanese aesthetic and all the rooms were the same. After much prodding they offered to change us to a “family” cocoon por an extra 600 pounds....

"We selected this property for its convenience in terms of location and it being family-friendly, offering full ameneities."

"Muy amable la gente de recepción. Hicieron lo posible por facilitarnos el ingreso y resolvieron nuestras dudas. La habitación cumple, pero sí es austera "

"Great spot!"

"Salle de bain tout petit lavabo qui se bouche rapidement. Baignoire et plafond sale Pas de ménage fait dans la chambre le lendemain Le personnel quasi inexistant à part le personnel qui doit réparer les dommages qui sont souriant et serviable. Chambre récupère à 15h15 malgré mon arrivée à 12h30 je comprends mais en me voyant présent aucun effort pour mettre à dispo la chambre ne serait ce que 15 min avant 15 h. Aucune explication sur ou serviable trouve la chambre car l hôtel est grand....

"I was given an upgrade to a suite. It was lovely. Great views over the river."

"Fantastic experience. The staffs are very polite"

"Great stay in central London. Absolutely massive hotel, and my room was a long walk through the floor but was super clean and cozy. Because it’s so big there are a lot of people staying here and it could get kind of noisy; nothing earplugs couldn’t help. Overall a great value for the price with an extensive buffet breakfast included. Parked right under the hotel without issue!"

"This is my favorite hotel in London—ben coming here for years. Amazing staff and beautiful design"

"Excellent location, bar expensive"

"Lovely place to stay. The rooms are clean, a/c works great, staff are so friendly and helpful. "

"Camera pulita, personale professionale molto gentile. Posizione centrale ben servita da mezzi e metropolitana."

"Fantastic stay great staff and very helpful be definitely staying again in the future"

"Excellent"

"Great location"

"Onbijt was basis. Engels en continentaal maar zonder vleeswaren of kaas."