Find Hotel with a Concierge in Birmingham

"The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason. "

"Great location, rooms nice size & very clean. Staff all very helpful and friendly. "

"Easy to find, rooms spacious and good products provided, the staff were very friendly. Would recommend"

"Worst breakfast stale buffet budget crap possible. Machine producing sonething they dared to call coffee. Did know anywhere could this basic or bad these days This is an old not refurbished for years bargin basement budget hotel pretending to be more. All rooms sealed with no opening windows and stifling with no fresh air and 20 degrees at night. Far far too hot. Would never stay here again if you paid me "

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Room, breakfast, facilities... Everything was / is good at this hotel. Have been staying for years now, and always sleep well and enjoy it! "