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"Housekeeping was good as expected, but our shower had a leak, so water was spraying outside the shower radius. Also had no control of ac so room was cold even with the plug in heater. Did not meet my expectations."

"Pool was freezing ruined my daughters birthday trip staff did not seem to care and stood around talking in the spa area after being told we could'nt use the pool as it was too busy but when we got through there were 2 people in it! No doubt because the pool was so cold. "

"Very friendly staff. Clean hotel in convenient location for landmarks. No negative points "

"Friendly staff…. Be careful at breakfast as it was very busy the time we stayed …. Rooms are tired….maybe a redecoration is needed "

"Business and children friendly. In the city centre. Amazing food selection."

"Very nice hotel Clean. Staff was nice. The plugs in the rooms are strange. There is no plug either British or American, bythe bedside. We had to get an extension cord for my CPAP machine. They did provide that but could use an electrical update"

"Staff were all absolutely superb"

"Not bad but the location is not ideal - was supposed to be offered an upgrade and it wasn’t even mentioned "

"The lounge and breakfast room are very good."