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"Fantastic hotel, great location, hotel room is clean and staff friendly."

"Great location just off Oxford Street, room was quiet and comfortable. The breakfast was really good. The only issue was the wait for coffee to be offered. You can get coffee for yourself but the machine did run out at times. Great hotel for a London trip. Tube is just around the corner."

"The room was clean, however there were long queues to check-in which took quite some time. Asides that overall good experience."

"Great breakfast "

"Nice sized room."

"Amazing value for money. Greeted at check in. The process was so quick. The rooms were clean and comfy"

"Breakfast was great with a large selection of fresh fruit. "

"The area was fine, a short walk to the Russell Square Tube station. Room itself was okay, you got what was advertised, but the windows and the room itself not being the more insulated (you could hear out the windows and other doors banging and closing) made the mornings pretty loud"

"There were numerous maintenance issues in the room - broken faucetS (plural), shower door did not close, towel hook was missing, fridge did not work, issues with the TV. Bathroom was DIRTY. Toilet had not been cleaned. There was mold in the shower. We booked for 3 people (and were charged for 3 people) but we were only provided with TWO (2) towels, 2 glasses, 2 mugs, etc… The hotel was understaffed. Took 20 minutes to reach the reception! ALL of this should have been dealt with PRIOR to check-in."