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"Staff was helpful and friendly. The room was a little expensive. "

"Great location. Dark, quiet room. Comfortable bed. Nice view even though it wasn’t a room with a tower view. There was a problem with the toilet, we told staff and it was fixed straight away. No mini fridge in the room. No plug sockets/outlets next to the beds. Some of the furniture and fixtures were very worn and could do with replacing."

"Was assigned a room with disability. I feel this room shouldn’t be assigned to a normal guest. It makes the whole experience stay feels like a hospital stay."

"Ideal place for what we wanted nice and comfortable and quiet staff were very helpful easy connection from the Elizabeth line C10 bus took us straight to the hostel"

"The staff at reception were awesome. I only stayed for one night and the room was clean, loved the hotel decor. I would love to go back and try the bar and restaurant."

"Great service"

"Lovely clean hotel and room. Staff very helpful. Also the restaurant in the hotel is brilliant would highly recommend and the bar looks good"

"Spotlessly clean through out the hotel. Delicious breakfast. Reception staff, so very friendly and helpful. Concierge amazingly helpful. Stayed here often, many years ago and we are back and not going anywhere else."

"Location was not ideal, but walkable.. Restaurants were amazing!"