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Best Western Victoria Palace

3.0 star property
Stay in the heart of London's history with tour assistance for easy exploration of Buckingham Palace and other landmarks.

Choose dates to view prices

Best Western Victoria Palace, near Westminster Abbey, offers a strategic London location. Guests enjoy in-room WiFi and are minutes from Buckingham Palace and Big Ben. The 24-hour front desk, luggage storage, and concierge services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AED 354
AED 425 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Victoria Palace?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on 7 June 2026 start from AED 354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Check-out is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Victoria Station Travel Information Centre and Thames River. Buckingham Palace and Big Ben are also within 1 mi (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 438 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

8/10 Good

Jaden Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, we stayed in the Annex. It was clean and the staff were all nice and helpful. However, the breakfast was not very good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in the bottom of the annex. Immaculately clean, great condition facilities. Very quiet at night and in a great location. Just a few mins walk to Victoria station. Will definitely stay here again. Staff very welcoming and friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melissa Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room, perfect for our family of 3. Nice breakfast, friendly staff. Great location for Victoria Station and easily walkable to restaurants and other attractions. The only thing I didn’t expect was our room being in an annexe across the street, which made it less appealing to use the lounge to relax in, so we stayed in our room when we wanted a rest.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The check-in process was quick and easy, which made everything very straightforward on arrival. The hotel is in a great location, making it very convenient for getting around. Breakfast was beautiful with plenty to choose from and everything was nicely prepared. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a quiet room and they found me a lovely peaceful room so that I got a good nights sleep after a very long day. Very much appreciated, thank you! Breakfast was very good (I did look around at the takeout options but the in-house breakfast was better value). Location was really convenient and as lone female traveller, I felt comfortable walking around during the early evening and morning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy bed.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Elena

Liked: Cleanliness, staff & service
We had a triple room in the annex building. Room had a decent size and in good condition, but a bit hot and air conditioning system made too much noise to leave on for long. Bed was a bit hard. Otherwise staff was really helpful and nice, and location is great, close to many restaurants, buses and shops, Victoria station is just 10 minutes walk away.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cherica

Liked: Cleanliness, amenities, property conditions & facilities
Close to Buckingham Palace. Very roomy and clean. Exactly what we needed.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Easily walkable from Victoria station. Front desk staff was so friendly and helpful, allowing us to leave our bags in our room, even though it wasn't ready yet. Person who guided us to the room was also very kind. Room was clean, shower had good pressure, beds were comfortable. Would stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities
Everything was perfect! my single room was not in an annexe, thankfully which was a pleasant surprise. All staff were helpful and professional. Breakfast was a delight & not too crowded or rushed (it was January!) I will be returning..
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe basic room comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient but secluded area of London
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Liliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us goid, staff is really good. But make sure to get room on the ground floor or up, never agree to basement room. Horrible, noisy area. I suffered because of noise and staff gas no understanding about people sleeping, were very loud, slamming the door every 5 min, i couldnt sleep since 4 AM. So, yeah, hotel is great but room has to be away from basement.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tour bus stations
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Clean room Comfy bed
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent as were the breakfast staff. The reception staff couldn’t have been more helpful. Consequently I would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

ba anh luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 10 min walk from the underground station. The room was clean but small. The staff is helpful and welcoming. Lots of restaurants and pubs nearby. Good stay overall.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Very walkable area.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly people at the front desk
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Room was very clean only downside was npo fridge. Had to use the window ledge to keep our milk fresh. The staff were wonderful
Stayed 2 nights in Dec 2025