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"They don't speak much English but tried their best to communicate via Google translate, very helpful and friendly service."

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Good out of season place, large dog friendly, boxer!"

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"The room was fairly small, but the friendliness of the staff more than made up for it! Thank you!"

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"The staff was very nice and helpful. I would stay there again."

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."

"Great place to stay! "

"kindness place and lovely comfortable."

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"Dog friendly inn with onsen hot mineral bath in mountain resort area. Riding available nearby for horseback enthusiasts. Very good attached restaurant. "