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Booking Hotel & Spa

5.0 star property
Luxury hotel with free parking connected to the convention center in Kraków

Choose dates to view prices

Photo gallery for Booking Hotel & Spa

Breakfast, lunch, dinner served; Middle Eastern cuisine, garden views
Reception
Garden
Breakfast, lunch, dinner served; Middle Eastern cuisine, garden views
2 bedrooms, hypo-allergenic bedding, in-room safe, desk
Booking Hotel Crown Piast & Spa sits in Bronowice with a peaceful garden and outdoor tennis court for active guests. Travelers can enjoy authentic Middle Eastern dishes at Anturium restaurant or relax with coffee on the terrace at the hotel's coffee shop.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Laundry
  • Housekeeping
  • Parking included
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Single Room

Business Single Room | 2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Business Single Room

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 29 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room (single use)

2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Classic Room (single use)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Apartment

2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Deluxe Apartment

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double or Twin Room

2 bedrooms, hypo-allergenic bedding, in-room safe, desk

Classic Double or Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Front of property

Mercure Krakow Stare Miasto (Old Town)

Kraków City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,003 reviews
The price is AED 362
AED 391 total
includes taxes & fees
16 Nov - 17 Nov
Mercure Krakow Stare Miasto (Old Town)

About the neighborhood

Map
Radzikowskiego 109, Kraków, Lesser Poland, 31-342

What's nearby

  • Main Market Square - 9 min drive - 5.5 km
  • Royal Road - 9 min drive - 5.5 km
  • St. Mary's Basilica - 9 min drive - 5.5 km
  • ICE Krakow Congress Centre - 10 min drive - 6.5 km
  • Wawel Castle - 12 min drive - 6.5 km

Getting around

  • Kraków Zakliki Station - 11 min drive
  • Kurdwanów P+R Station - 14 min drive
  • John Paul II - Balice Airport (KRK) - 15 min drive

Restaurants

  • ‪Restauracja IKEA - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Peperone Nuovo - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Hot-dogi z IKEA - ‬12 min walk

About this property

Booking Hotel & Spa

Luxury hotel near Main Market Square
At Booking Hotel & Spa, you can look forward to a terrace, a coffee shop/cafe, and a garden. The on-site Middle Eastern cuisine restaurant, Anturium, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • Free self parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Tennis lessons on site, wedding services, and meeting rooms
Room features
All 179 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, kitchenettes, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 68 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anturium

Things to do

  • Outdoor tennis court
  • Stereo
  • Tennis lessons

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Kitchen island
  • Kitchenette
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per stay, plus a deposit of PLN 60 per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 68 per person
  • Airport shuttle fee: PLN 60 per vehicle (one-way)
  • Pet deposit: PLN 60 per night
  • Pet fee: PLN 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Piast
Crown Piast Hotel
Crown Piast Hotel & Park
Crown Piast Hotel & Park Krakow
Crown Piast Park Krakow
Hotel Crown Piast
Crown Piast Hotel And Park
Crown Piast Krakow
Crown Piast Hotel Park Krakow
Crown Piast Hotel Park
Crown Piast Park

Frequently asked questions

Is Booking Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a deposit of PLN 60 per night and a fee of PLN 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Booking Hotel & Spa?

Self parking and extended parking are free at this property.

What time is check-in at Booking Hotel & Spa?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Booking Hotel & Spa?

Check-out is at noon.

Does Booking Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 60 per vehicle applies.

Where is Booking Hotel & Spa located?

Located in Bronowice, this luxury hotel is 1 mi (1.7 km) from International School of Polish Language and Culture and within 3 mi (5 km) of People of Krakow in Times of Terror 1939-1945-1956 and 5th Military Hospital. Park Krakowski and Jordan Park are also within 3 mi (5 km).

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Booking Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 189 reviews
Rating 8 - Good. 77 out of 189 reviews
Rating 6 - Okay. 32 out of 189 reviews
Rating 4 - Poor. 12 out of 189 reviews
Rating 2 - Terrible. 11 out of 189 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tiziana

Liked: Property conditions & facilities
We hadden twee kamers geboekt, maar helaas lagen deze niet naast elkaar. 1 kamer op het gelijkvloers en de andere op de 2de verdieping. Bij aankomst deed de receptioniste geen enkele moeite om ons tegemoet te komen en kwam bovendien onvriendelijk over. Gelukkig was een ander personeelslid wél vriendelijk en behulpzaam, maar toch wilde ze deze niet omboeken. De spa was gesloten tijdens ons verblijf, wat teleurstellend was aangezien dit een van de redenen was waarom we voor dit hotel kozen. Ook het ontbijt voldeed niet aan de verwachtingen van een vijfsterrenhotel, en hetzelfde geldt voor de kamers. Over het algemeen voldeed het verblijf niet aan onze verwachtingen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 1 night in Dec 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Jul 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property out of the city center. Would be much better if spa was open.
Stayed 8 nights in Jul 2024

8/10 Good

timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

two night in Krakow

Clean nice hotel with beautiful garden. from hotel is easy to go Krakow centrum not too far a way Hopeful the spa will work one day because then the hotel would be five stars
Stayed 2 nights in May 2023

8/10 Good

Guido

Liked: Cleanliness, staff & service
Das Hotel ist ingesamt etwas in die Jahre gekommen. Das Personal scheint manchmal etwas überfordert. Die Karten als Zimmerschlüssel funktionieren nur selten, so dass man fast täglich die Karten neu codieren lassen muss um ins Zimmer zu kommen. Das Frühstück ist für ein 5 Sterne Hotel nicht angemessen aber ausreichend. Bis in die Innenstadt ist es relativ weit. Für eine Anfahrt mit dem Auto von der Autobahn kommend ist es ideal gelegen.
Stayed 6 nights in Sep 2022

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel around Krakow. perfect location and if you looking to relax - this is the place to be.
Stayed 2 nights in Apr 2022

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel

Fijn hotel aan de rand van de stad, klein minpuntje is het pas om 16.00 uur inchecken.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
flott annlegg. Fantastisk betjening anbefales. Frokost noe sparsom til å være hotellfrokost
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra kund service och stort och prisvärd rum ej långt ifrån centrum.
Stayed 7 nights in Oct 2019

6/10 Okay

philippe

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Dernier recours

Hôtel ne méritant pas 5 étoiles...
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa in the basement (6 different kinds of sauna and pool). Very helpful staff. Breakfast was excellent and the garden area was beautiful. Very easy to organize cheap taxis to the center.
Stayed 5 nights in Aug 2019

8/10 Good

Hari

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Breakfast food selection was great but most fresh items were not covered which resulted in multiple flies sitting on food. The hotel is very comfortable but some areas look like they could use refurbishment, especially carpets. Gym equipment a bit outdated and squeeky. Very nice and well maintained garden behind the hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

M, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Located far away from the city center with not much around it and nothing to walk to. My other issue probably varies by room but in my room it was difficult to use the toilet in the bathroom because a sink counter extended too far directly in front of it.
Stayed 1 night in Apr 2019

8/10 Good

ALFRED

Liked: Cleanliness, property conditions & facilities
It was very good. Service in restaurant in the morning is wanting.
Stayed 2 nights in Dec 2018

4/10 Poor

Catharina, Nederland

Disliked: Room comfort

Onpersoonlijk groot hotel

Groot hotel aan de rand van een prachtige stad De bedden waren goed De kamer en badkamer schoon maar de gangen somber en gedateerd Het ontbijt was veel en ok maar geen 5 Sterren
Stayed 3 nights in Sep 2018

6/10 Okay

SERGIO, Rosario

Liked: Cleanliness

Deberían recategorizar este hotel

No es un hotel 5 estrellas. Igual la relación costo/producto es correcta
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Det var ett fint hotell med vänlig och bra service, men både jag och min dotter trivdes inte ändå. Det var för lugnt på något vis.
Stayed 1 night in Jul 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really in Krakov.

7km outside of Krakov, 25 to 30zl in a taxi to the centre. If you are happy with that then this is a good choice. Biggest downside to the hotel was the bar costs. A large beer costs (24zl) more than double what you will pay in the centre of Krakov (12zl).
Stayed 4 nights in Jul 2018

6/10 Okay

Rafal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nie zasługuje na 5*

Hotel, który zatrzymał się w poprzedniej epoce. 5 gwiazdek, a i owszem ale 50 lat temu. W pokojach zamknięte na klucz minibary, aby włozyc do lodówki butelkę wody najpierw nalezy iść lub zadzwonić do recepcji, która rząda depozytu. Fitness centrum szumnie brzmiące z nazwy nie posiadało połowy urzadzeń sprawnych. Aby korzystać ze SPA należy dodatkowo zapłacić, jak równiez za parking. jedynie co ratuje ten hotel to bardzo przyjazna I pomocna obsługa personelu.
Stayed 6 nights in Mar 2018

6/10 Okay

Slawomir

Liked: Cleanliness, staff & service, room comfort

Pięć gwiazdek to dużo za dużo

Pobyt był fajny lecz kilka rzeczy sprawiło że był tylko fajny. Po pierwsze dodatkowa płatność za SPA, sprzęt w fitness roomie w stanie nie pozwalającym na używanie go oraz wisienka na torcie lodówka w pokoju zamknięta na klucz.
Stayed 6 nights in Mar 2018

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Base for Exploring Krakow

Close and inexpensive uber ride to the city centre, walking distance to Bronowice mall. Everything you need is easily accessible and the service at this hotel is fantastic and accommodating. The grounds are beautiful and quiet. WiFi was also very fast. However, I would not recommend eating there, as food was very expensive.
Stayed 2 nights in Jul 2017

6/10 Okay

Mari

Liked: Cleanliness
Vi uppfattade väl inte direkt vid bokning att hotellet låg ca 20 min utanför centrum. Nu kostade en taxi dit ca 70sek så vi dog väl inte. Väl där så tog vi emot bra och rummen var helt ok men 5 stjärnor i Polen är 3 stjärnor hemma( enligt mig) Vi hyrde spa-delen där jacuzzin bara funkade på minsta farten så det var ju ett antiklimax. Vi restaurangen så var vi tvungna att gå till reception för att påminna att vi satt i baren och väntade, då hade 2 st servitörer sprungit runt oss i 10 min utan att fråga eller en hälsa på oss. Så jag var tvungen att fråga henne i receptionen om jag var osynlig, hon kollade på mig och sa -nooooooo Så summan för detta 5-stjärniga är totalt 2 tegelstenar från oss:
Stayed 2 nights in Jun 2017

10/10 Excellent

Mia, Norge

Liked: Cleanliness, staff & service, property conditions & facilities

Fin hotell hvis du vil komme unna å slappe av .

Rein og fin hotell litt problemer med manglende personalle for tiden men de i resepsjonen strekker seg langt for at du skal ha det best mulig under oppholdet. Stort minus at baren er stengt under gruppearangamanger.
Stayed 7 nights in May 2017