Cathayana Hotel

3.5 star property
Hotel in Kuantan with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Cathayana Hotel

Lobby sitting area
Reception
Front of property
Flat-screen TV
Minibar, in-room safe, desk, iron/ironing board
Cathayana Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Minibar
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Minibar
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Minibar
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior King Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
A41/3, Lorong Tun Ismail 5, Kuantan, Pahang, 25000

What's nearby

  • Masjid Negeri - 5 min walk - 0.5 km
  • Darul Makmur Stadium - 9 min walk - 0.8 km
  • East Coast Mall - 9 min walk - 0.8 km
  • Kuantan City Mall - 9 min walk - 0.8 km
  • Teluk Cempedak Beach - 8 min drive - 6.8 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 21 min drive

Restaurants

  • ‪Restoran Taj - ‬3 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Batu Pahat Kopitiam - ‬3 min walk
  • ‪Shawarma Hakim Restoran - ‬4 min walk
  • ‪Restoran Patani 2 - ‬3 min walk

About this property

Cathayana Hotel

Hotel in a shopping district
Cathayana Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Luggage storage, an elevator, and a 24-hour front desk
  • Free newspapers and a front-desk safe
Room features
All 110 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Built in 2015

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cathayana Hotel Kuantan
Cathayana Hotel
Cathayana Kuantan
Cathayana
Cathayana Hotel Hotel
Cathayana Hotel Kuantan
Cathayana Hotel Hotel Kuantan

Frequently asked questions

Is Cathayana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cathayana Hotel?

Self parking is free at this property.

What time is check-in at Cathayana Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cathayana Hotel?

Check-out is at noon.

Where is Cathayana Hotel located?

Located in the heart of Kuantan, this hotel is within a 10-minute walk of Masjid Negeri, Darul Makmur Stadium, and Heroes Museum. Kuantan City Mall and East Coast Mall are also within 15 minutes.

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Reviews

Cathayana Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.0

Staff & service

8.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 122 out of 485 reviews
Rating 8 - Good. 273 out of 485 reviews
Rating 6 - Okay. 74 out of 485 reviews
Rating 4 - Poor. 14 out of 485 reviews
Rating 2 - Terrible. 2 out of 485 reviews

Reviews

8/10 Good

nurain

Liked: Cleanliness, staff & service, property conditions & facilities
The food requires upgrade.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Late check in around 2 am, hotel management considerate to give late check put at 1.30 pm. Big room, big space for the kids to play and for prayer. Will come again
Stayed 1 night in Apr 2023

8/10 Good

Siew Kim G

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and surrounded by lots of retail shops
Stayed 1 night in May 2023

8/10 Good

Ratna Dewi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very near to mydin and eateries
Stayed 2 nights in Oct 2022

10/10 Excellent

Maw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is big and spacious. Very good. Value for money.
Stayed 1 night in Aug 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ramp to carpark was too steep. As for breakfast spread, was only a few choices to choose from.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Comfortable and near shopping complex
Stayed 1 night in Dec 2021

8/10 Good

KHAIRUL BARIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the water heater. Good choice of breakfast..Excellent location in the heart of Kuantan town with parking space.
Stayed 1 night in Nov 2021

8/10 Good

Arizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious family room

Large, spacious and clean. We love and enjoy the stay. Will definitely stay there again
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2020

8/10 Good

V, Kl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. But breakfast too little choice
Stayed 1 night in Jul 2020

6/10 Okay

KOK LEONG

Disliked: Cleanliness
The floor lot of dust and bed can see the hair around.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me all is ok. No complaint.
Stayed 1 night in Jan 2020

10/10 Excellent

Wan Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family vacay

its a nice hotel. the price is cheap (less than rm200/night). no free breakfast is fine becoz its located near to (walking distance) mamak restaurant. mydin is also nearby. the room is spacious, we love it! but i'm not sure why they placed the fridge inside the toilet (its a bit awkward for us). kettle is clean! room is fine, except that there is a lot of hair under the bed when we checked in (we had to moved the bed bcoz my kids toy rolled under). we had a nice stay at the hotel. and wil definitely come again. 😁
Stayed 3 nights in Dec 2019

10/10 Excellent

Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located at the heart of the town, walking distance to kuantan UTC, mydin Clean facility Front deck staff are really nice and helpful Especially me Zul, helping me refund my payment as I’m being charged two times The only thing that can be improved will be the carpark spaces All the best to this hotel Will definitely recommend them to others
Stayed 1 night in Dec 2019

6/10 Okay

Jane, Shah Alam

Disliked: Cleanliness
Not so clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location. Definitely will stay here again
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I like the location of property . Counter service for check-in is ok . I'm was check-in for 2 night but the second day the reception call ask to check-out and tell me I booking for 1 night only. Cleanliness for room is good but the housekeeping not do the job, not make up the room. Aircond is not functioning well, i'm was complain and send the people to check but not to do anything
Stayed 2 nights in Nov 2019

6/10 Okay

Iqa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bilik yang luas dan bersih, patut tambah kan menu pada sarapan pagi..
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No swimming pool
Stayed 1 night in Oct 2019

4/10 Poor

TEDDY

Disliked: Cleanliness, property conditions & facilities
The ram to parking lot is very steep and narrow. Water leak everywhere inside wash room and cafe cleanliness was very bad because I can see lizard dung on bread toster.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Parking is secure
Stayed 3 nights in Sep 2019

10/10 Excellent

Azivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service!

The best thing about this hotel is the staff. I forgetfully left my phone in the room after checking out; 1 hour later when I showed up, the receptionist just handed me my phone. Thank you to the honest and great staff! The room was big and clean, amenities were great , and the breakfast buffet was good.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
4/5 is a rating that is too much for this hotel (bunch of lazy reviewers or possible never experienced good boutique hotel ever). In my opinion, the bèst could be 2 or 3. The towels werent clean, the beds werent comfortable, and to my biggest disappointment, the room was warm despite leaving the aircond temperature at the lowest and at full fan speed. A quick checked revealed the split unit had it filter panel clogged. Breakfast was tasty, but variety was poor. So is this place a value for money? Top up another RM20 and you will definitely get better value. Far better than what i experienced during my stay. I am just being honest so that the hotel management will not take lazy reviews for granted, and continue to live in the bubble that what they serve is a "value meal". Please improve.
Stayed 1 night in Aug 2019